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Enable Ministry Partners

Field Engineer – On Site

Enable Ministry Partners

Field Engineer providing onsite and remote IT support for Enable Ministry Partners’ church technology services. Installing, troubleshooting, and maintaining client hardware, software, networks, and infrastructure.

Posted 8/22/2026full-timeBrentwood, Dallas, Houston, Knoxville • Tennessee, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing on-site and remote IT support, with a strong focus on troubleshooting, Microsoft 365 administration, and Active Directory management. Capable of building client relationships through effective communication and empathetic behavior while executing technology projects.

Highest-signal resume keywords
IT Support ExperienceMicrosoft 365 AdministrationActive Directory ManagementTroubleshooting Tier II – Tier III TicketsWindows and macOS Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
TroubleshootingMicrosoft 365 ApplicationsActive DirectoryWindows Server ManagementBasic Networking ConceptsLAN & WAN ArchitectureVirtualizationRemote AdministrationDisaster RecoveryComputer Setup and Configuration
Soft Skills
Active ListeningEmpathetic BehaviorEffective TeamworkRelationship BuildingThoughtful Planning
Tools & Technologies
Electronic Ticketing SystemsHyper-VConnectWiseDatto/KaseyaGoogle Workspace Administration
Certifications & Qualifications
A+Network+Security+Microsoft Certifications
Industry Keywords
IT SupportBackground CheckDriver's LicenseReliable TransportationProcess/Task Automation

Tech Stack

Tools & technologies
AzureDNSMacOSTCP/IP

About the role

Key responsibilities & impact
  • Provide on-site technical support to clients and ensure reliable technology resolutions
  • Install, configure, and maintain hardware and software systems in various environments
  • Provide both onsite and remote IT support directly to Enable clients
  • Troubleshoot a wide range of client IT issues
  • Conduct technology projects
  • Build client relationships through active listening and empathetic behavior
  • Explain complex technical concepts in an accessible way for clients of all skill levels
  • Exercise thoughtful planning, careful execution, effective teamwork, and strong relationship-building while resolving issues and conducting projects

Requirements

What you’ll need
  • Must live in the Knoxville, TN area
  • 3+ years in an IT support role troubleshooting Tier II – Tier III tickets
  • Current experience supporting Microsoft 365 applications
  • Proven knowledge creating and managing users, groups, and objects within Active Directory and/or Entra ID
  • Working knowledge of electronic ticketing systems
  • Windows and macOS operating systems support
  • Basic networking concepts including DHCP, DNS, TCP/IP, and IP routing
  • LAN & WAN architecture and troubleshooting
  • Windows server management
  • Virtualization using Hyper-V or similar
  • Experience with computer setup and configuration for Mac and PC
  • Microsoft 365 administration
  • Remote administration concepts and tools
  • Disaster recovery and backup technology
  • Active Directory, security and distribution groups, and group policy
  • Windows-based print servers
  • Ability to undergo and pass a background check in accordance with state and federal laws
  • Valid driver’s license and reliable transportation
  • Ability to lift at least 50 lbs.
  • Preferred: firewall configuration and troubleshooting
  • Preferred: enterprise Wi-Fi solutions
  • Preferred: enterprise network switches
  • Preferred: VLAN, QoS, and LAG network configuration
  • Preferred: process/task automation solutions
  • Preferred: Microsoft Azure
  • Preferred: Google Workspace administration
  • Preferred: managed services tools such as ConnectWise, Datto/Kaseya, etc.
  • Preferred: professional certifications such as A+, Network+, Security+, or Microsoft certifications
  • Preferred: bachelor’s degree in a related area of study

Benefits

Comp & perks
  • Fantastic company culture
  • Great work/life balance
  • Competitive salary
  • Competitive health benefits
  • 3 weeks of PTO & major holidays
  • 401k with a match
  • Growth opportunities