Data Entry Supervisor, 2nd Shift

Empower Pharmacy

Data entry supervisor leading high-volume, compliant operations for Empower Pharmacy, a 503A/503B compounding pharmacy. Managing workflows, quality controls, AI-enabled improvements, staffing, and team performance in a regulated healthcare environment.

Posted 8/18/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in data entry operations, workflow management, and performance improvement while leading a high-performing team. Proficient in utilizing AI-enabled tools and analytics to enhance operational efficiency and ensure data accuracy.

Highest-signal resume keywords

Data Entry Operations ManagementTeam Leadership and DevelopmentProcess Improvement and StandardizationAI-Enabled Tools and AutomationAnalytical and Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryTransaction ProcessingOperational Performance ImprovementWorkflow ManagementQuality ControlData AnalysisProcess StandardizationPerformance MetricsCapacity PlanningError Review and Correction

Soft Skills

People LeadershipWorkload CoordinationPerformance CoachingChange AdoptionConflict Resolution

Tools & Technologies

Enterprise SystemsWorkflow PlatformsProductivity DashboardsAutomation ToolsAI Capabilities

Certifications & Qualifications

High School Diploma or EquivalentAssociate or Bachelor's Degree in Business or Related Discipline

Industry Keywords

PharmaceuticalHealthcareLife SciencesManufacturingFulfillmentRegulated Environment

About the role

Key responsibilities & impact

Direct daily data entry operations by assigning work, balancing queues, monitoring throughput, and removing workflow constraints.
Use AI-enabled insights to anticipate volume shifts, prioritize high-risk items, and improve staffing decisions.
Translate demand forecasts, backlog trends, service expectations, and staffing availability into capacity plans.
Establish daily huddles, visible metrics, workload reviews, and structured follow-up.
Own controls for data accuracy, completeness, traceability, and downstream usability.
Review errors, exceptions, audit findings, and compliance deviations; lead corrective action and risk prevention.
Build and develop a high-performing data entry team through onboarding, coaching, performance management, and cross-training.
Lead adoption of new processes, technologies, policies, and operating requirements.
Improve workflows by analyzing cycle time, rework, handoffs, errors, and manual effort.
Coordinate with pharmacy operations, quality, technology, customer-facing teams, and other stakeholders.
Champion approved systems, automation, dashboards, and AI capabilities while maintaining human accountability and governance.

Requirements

What you’ll need

High school diploma or equivalent required
Associate or bachelor's degree in business, operations, healthcare administration, information management, or related discipline preferred
Three or more years of experience in data entry, transaction processing, administrative operations, order management, or another high-volume, accuracy-critical operational environment
One or more years of team lead, supervisory, or equivalent people leadership experience
Experience with enterprise systems, workflow platforms, productivity dashboards, automation, or AI-enabled tools
Ability to learn new technologies rapidly and apply them responsibly
Proven record of improving operational performance through structured problem solving, data analysis, process standardization, employee development, and disciplined execution
Strong knowledge of high-volume data entry operations, workflow management, quality controls, performance metrics, and process improvement methods
Strong people leadership, workload coordination, performance coaching, training, accountability management, change adoption, and conflict resolution capabilities
Analytical, communication, and cross-functional collaboration skills
Ability to manage competing priorities, escalate material issues, interpret operational data, and translate complex requirements into clear frontline actions
Experience in pharmaceutical, healthcare, life sciences, manufacturing, fulfillment, or another highly regulated environment preferred but not required
Ability to meet the stated physical requirements, including prolonged stationary work, frequent computer use, and movement around the office and corporate campus

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Paid time off
401(k) matching
Wellness perks
IV therapy
Compounded medications
Opportunities for growth, leadership, and innovation
Employee development support