Social and Digital Communications Manager

Empower Pharmacy

Social & Digital Communications Manager managing social media presence for Empower Pharmacy. Overseeing branding, community engagement, content strategy, and analytics across multiple platforms.

Posted 7/27/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Own the day-to-day publishing schedule across LinkedIn, Instagram, Facebook, X, Threads, and other assigned platforms, ensuring consistent cadence and brand voice.
Execute a content calendar developed in collaboration with the Director, Content, balancing brand storytelling, educational content, product campaigns, and community moments.
Adapt content formats—copy, graphics, short-form video, carousels, and stories—to each platform’s audience norms and algorithmic best practices.
Manage daily community interactions across all channels, responding promptly and accurately in Empower’s brand voice.
Build relationships with HCP, patient, and caregiver audiences through thoughtful, empathetic engagement that reinforces Empower’s authority and trustworthiness.
Write clear, compelling, and compliant social copy that translates complex clinical or product information into accessible, audience-appropriate language.
Track and report on channel-level performance metrics including reach, engagement rate, follower growth, link clicks, and share of voice.

Requirements

What you’ll need

Bachelor’s degree in Communications, Journalism, Marketing, or a related field
5+ years of experience managing social media accounts for a brand, with demonstrated ability to grow audiences and drive engagement across multiple platforms simultaneously
Familiarity with MLR (Medical, Legal, Regulatory) or similar approval workflows; able to prepare clean submissions and manage revision cycles efficiently.
Strong organizational skills with the ability to manage multiple concurrent workstreams, deadlines, and stakeholder relationships.

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
401(k) matching
wellness perks
IV therapy
compounded medications