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Empower AI

Network Administrator – VPN

Empower AI

Network Administrator specializing in VPN supporting design, implementation, and management for government agencies. Focus on SD-WAN sites and enterprise-level VPN configurations.

Posted 5/8/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact
  • Manage, Engineer and lead all VPN activities within the environment.
  • Establish network monitoring for newly installed and replaced equipment.
  • Support and operate Software-Defined Wide Area Networks (SD-WAN) sites.
  • Support and maintain network equipment and configuration (routers and routing).
  • Utilize and implement network orchestration tools and techniques to facilitate automated and consistent configurations, management, testing, deployment, and operations of physical and virtual devices within the network.
  • Manage status, errors, and inbound and outbound traffic statistics of all routing interfaces, bandwidth utilization, and errors of all inbound and outbound LAN/WAN circuits.
  • Provides consulting services to members of the professional staff and to the customer in the analysis and design of data processing systems, management systems, scientific systems, and other related areas.
  • Provides technical direction, guidance, and assistance to assigned projects, suggesting efficient approaches and methods for solving problems.
  • Analyzes, diagnoses, and recommends solutions to complex problems.
  • Escalate issues to vendor and third-party entities, as necessary and directed by the Government.
  • Generates / updates network documentation in coordination with the onsite installation resources.
  • Ability to establish and maintain effective working relationships with associates and client personnel at all levels.
  • Produce knowledge base articles and SOPs.

Requirements

What you’ll need
  • Public Trust Clearance
  • ITILv4 Foundation Certification within 120 days of start date
  • Previous experience with TrustSec
  • SME with VPN and previous experience with VPN in an enterprise environment
  • Previous experience with vulnerability patching
  • Previous experience supporting and operating Software-Defined Wide Area Networks (SD-WAN) sites
  • Design and develop solutions to complex applications problems, system administration issues, or network concerns
  • Proven ability to work independently in a full and/or partial remote environment with limited supervision and may supervise/lead others.
  • Possess the ability to communicate in both oral and written forms, demonstrating an ability to communicate effectively with all levels of staff as well as clients.
  • Maintain standard working hours per the DIGIT contract and to be available for meetings, and other collaborative efforts during working hours.

Benefits

Comp & perks
  • Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory.
  • Health insurance
  • Paid time off

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
VPNSD-WANnetwork orchestrationnetwork monitoringroutersroutingvulnerability patchingdata processing systemssystem administrationnetwork documentation
Soft Skills
effective communicationproblem-solvingindependent workleadershipcollaborationrelationship buildingtechnical directionguidanceconsultinganalysis
Certifications
Public Trust ClearanceITILv4 Foundation Certification