Senior Platform Services Lead Engineer
Empower AI
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
AnsibleAWSChefCloudLinuxPuppetServiceNowUnixVMware
About the role
- Oversight of teams focused on and, as needed, direct involvement in installing, monitoring, and upgrading UNIX and Windows system software
- Creating and maintaining UNIX and Windows user accounts and access management systems
- Creating and setting standardized backup and recovery policies, as well as security policies
- Applying patches and upgrades in accordance with agreed upon schedules
- Analyzing impact of software changes across other functional units
- Establishing, implementing, and recording Unix and Windows Administrator best practices
- Recognizing trends and issues; foreseeing upcoming risks, identifying existing risks, and taking necessary measures to eliminate them
- Functioning as Level / Tier III support for analyzing, troubleshooting, and implementing solutions related to Unix OS technical problems
- Actively involved with third parties engaged in to ensure acceptable quality of service delivery and, prevent information security incidents
- Assist COOP/DR exercises, projects and tasks as required
- Participating in meetings with executives to discuss technical issues and propose solutions
- Collaborating with other members of the engineering team to design new features or improve existing ones
- Escalate issues to vendor and third-party entities, as necessary and directed by the Government
- Interacts with the Government regarding Systems Engineering technical considerations and for associated problems, issues and conflicts
- Prepares program and test specifications
- Prepares test procedures and data
- Prepares complete documentation of methods, procedures, and design
- Supervises revisions and changes
- Directs and oversees the implementation of combined hardware/software systems
Requirements
- Public Trust Clearance and ITILv4 Foundation Certification within 120 days of start date
- 7 - 12 years of experience
- Bachelor's degree or equivalent
- VMware experience is required
- Storage experience is required
- HCI knowledge is required (vSAN, VXrail, Nutanix, Cisco HX)
- Proven ability to design and implement datacenter infrastructure
- Proven understanding of scalable and resilient datacenter infrastructure
- Experience with Datacenter networking
- Familiarity with multiple information technologies that include operating systems, databases, server virtualization, cloud-based infrastructure, automation, and middleware with expertise in several of the technologies, including RedHat/CentOS Linux, Solaris, VMWare, X86 hardware and AWS
- Familiarity with base OS image creation, server configuration and automation tools such as Ansible, Puppet, Chef, Cobbler, Kickstart, Cloud formation, etc.
- Familiarity of Active Directory, GPO, Sites and Services
- Experience using ServiceNow for ticket management and inventory management
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
UNIXWindowsVMwareHCIdatacenter infrastructureRedHat LinuxCentOSSolarisAnsibleServiceNow
Soft skills
leadershipcollaborationproblem-solvingcommunicationrisk managementdocumentationsupervisionanalysistechnical supportproject management
Certifications
Public Trust ClearanceITILv4 FoundationBachelor's degree