Empower AI

Senior Platform Services Lead Engineer

Empower AI

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Senior

Tech Stack

AnsibleAWSChefCloudLinuxPuppetServiceNowUnixVMware

About the role

  • Oversight of teams focused on and, as needed, direct involvement in installing, monitoring, and upgrading UNIX and Windows system software
  • Creating and maintaining UNIX and Windows user accounts and access management systems
  • Creating and setting standardized backup and recovery policies, as well as security policies
  • Applying patches and upgrades in accordance with agreed upon schedules
  • Analyzing impact of software changes across other functional units
  • Establishing, implementing, and recording Unix and Windows Administrator best practices
  • Recognizing trends and issues; foreseeing upcoming risks, identifying existing risks, and taking necessary measures to eliminate them
  • Functioning as Level / Tier III support for analyzing, troubleshooting, and implementing solutions related to Unix OS technical problems
  • Actively involved with third parties engaged in to ensure acceptable quality of service delivery and, prevent information security incidents
  • Assist COOP/DR exercises, projects and tasks as required
  • Participating in meetings with executives to discuss technical issues and propose solutions
  • Collaborating with other members of the engineering team to design new features or improve existing ones
  • Escalate issues to vendor and third-party entities, as necessary and directed by the Government
  • Interacts with the Government regarding Systems Engineering technical considerations and for associated problems, issues and conflicts
  • Prepares program and test specifications
  • Prepares test procedures and data
  • Prepares complete documentation of methods, procedures, and design
  • Supervises revisions and changes
  • Directs and oversees the implementation of combined hardware/software systems

Requirements

  • Public Trust Clearance and ITILv4 Foundation Certification within 120 days of start date
  • 7 - 12 years of experience
  • Bachelor's degree or equivalent
  • VMware experience is required
  • Storage experience is required
  • HCI knowledge is required (vSAN, VXrail, Nutanix, Cisco HX)
  • Proven ability to design and implement datacenter infrastructure
  • Proven understanding of scalable and resilient datacenter infrastructure
  • Experience with Datacenter networking
  • Familiarity with multiple information technologies that include operating systems, databases, server virtualization, cloud-based infrastructure, automation, and middleware with expertise in several of the technologies, including RedHat/CentOS Linux, Solaris, VMWare, X86 hardware and AWS
  • Familiarity with base OS image creation, server configuration and automation tools such as Ansible, Puppet, Chef, Cobbler, Kickstart, Cloud formation, etc.
  • Familiarity of Active Directory, GPO, Sites and Services
  • Experience using ServiceNow for ticket management and inventory management
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
UNIXWindowsVMwareHCIdatacenter infrastructureRedHat LinuxCentOSSolarisAnsibleServiceNow
Soft skills
leadershipcollaborationproblem-solvingcommunicationrisk managementdocumentationsupervisionanalysistechnical supportproject management
Certifications
Public Trust ClearanceITILv4 FoundationBachelor's degree
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