Retail Sales Representative

Empire Distributors, Inc.

Retail Sales Representative for Empire Distributors servicing accounts in Forsyth County. Involves customer service, sales, and maintaining product knowledge with competitive wages and excellent benefits.

Posted 7/15/2026full-timeGreensboro • North Carolina • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills while managing accounts and executing sales plans. Proficient in order processing systems and maintaining effective communication with team members and customers.

Highest-signal resume keywords

Customer ServiceOrder Processing SystemsSales PlanningValid Driver’s LicenseState Sales Permit

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

CommunicationProblem SolvingCustomer Needs Identification

Certifications & Qualifications

Valid Driver’s LicenseState Sales Permit

Industry Keywords

Sales LeadsStore ResetsDelivery EstimatesSupplier Work-WithsTrade Shows

About the role

Key responsibilities & impact

Service and maintain current accounts with orders and provide prompt, courteous customer service
Attending and participating in store resets as required
Compiles lists of prospective customers for use as sales leads
Travels through assigned territory to call on regular and prospective customers to solicit orders, sells displays, present items for distribution, and handle damages and off-condition product
Quotes prices and credit terms for orders obtained
Various local chain responsibilities to include cluster sales and price submissions as assigned by Manager
Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules
Confers with District Manager to resolve customer problems
Investigates and resolves customer problems with deliveries
Identifies and responds to customers' needs
Maintains frequent and open communication with drivers, driver supervisors, district manager, sales managers and the general manager
Executes sales plans and maintains accounts according to company standards
Tracks and reports progress of goals on a weekly basis and/or as requested
Participates in supplier work-withs
Continually maintains training and product knowledge
Delivers emergency orders when needed
Attends trade shows
Conducts business according to local and state laws

Requirements

What you’ll need

High school diploma or general education degree (GED)
one to three months related experience and/or training
equivalent combination of education and experience
Valid Driver’s License and State Sales Permit
knowledge of Order processing systems

Benefits

Comp & perks

excellent benefits
competitive wages
potential for growth opportunities