Network Engineer
Emory University
Network Engineer
Emory University
full-time
Posted on:
Location Type: Hybrid
Location: Atlanta • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Applies knowledge of network systems, applications, and network infrastructure to provide technical expertise for network infrastructure designs, expansions and configurations.
- In the Network Operations Center, monitor critical processes for Emory's enterprise-wide systems and applications, monitors data downloads to ensure job completions, and addresses interruptions and failures, and interacts with programmers and requestors to troubleshoot and resolve issues producing errors and interruptions.
- Develops software and tools for optimizing network monitoring and performance.
- Installs, configures, maintains, and troubleshoots network services and devices.
- Interacts with customers to resolve network issues.
- Performs inspections and upgrades.
- Develops and maintains documentation.
- Monitors network performance and prepares usage and outage statistics and post-mortem analyses to document incidents and provide histories for future reference and research.
- Designs system configuration.
- Collaborates with others for active maintenance and future growth.
- Sets policies, guidelines and best practices.
- Reports on results.
- Acts as a subject matter expert on network communications and provides auxiliary support for other Emory IT services, and supports other Library Information Technology Services (LITS) and Healthcare staff to troubleshoot and resolve network and service related issues at the customer premise.
- Provides 24 x 7 on-call support to assist with restoring service.
- Performs troubleshooting, testing, scripting and coding and demonstrates leadership and mentoring of less-experienced technicians.
- Provides support without direction, and support modifications/changes to configuration.
Requirements
- A bachelor's degree in computer science, computer engineering, or related field, and five years of related IT experience, OR an equivalent combination of education, training, and experience.
Benefits
- Not Applicable 📊 Resume Score Upload your resume to see if it passes auto-rejection tools used by recruiters Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
network systemsnetwork infrastructurenetwork monitoringsoftware developmenttroubleshootingscriptingcodingsystem configurationdata analysisperformance optimization
Soft skills
technical expertisecustomer interactionleadershipmentoringcollaborationproblem-solvingcommunicationdocumentationpolicy settingreporting
