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Network Analyst/Technician – NOC Evening/Swing
Emory UniversityNetwork Analyst/Technician at Emory University supporting network services and devices. Responsible for monitoring processes, troubleshooting issues, and maintaining documentation.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in monitoring and troubleshooting network services and devices, with a strong focus on timely resolution of issues and effective customer interaction. Proficient in documentation and configuration management to support enterprise-wide systems.
Highest-signal resume keywords
Network TroubleshootingTechnical AptitudeConfiguration ManagementDocumentation DevelopmentCustomer Interaction
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Network ServicesTroubleshootingTestingScriptingCoding
Tools & Technologies
Enterprise SystemsNetwork Devices
Industry Keywords
IT ExperienceComputer ScienceComputer Engineering
About the role
Key responsibilities & impact- Monitor critical processes for Emory's enterprise-wide systems and applications
- Address interruptions and failures in a timely manner
- Install, configure, maintain, and troubleshoot network services and devices
- Interact with customers to resolve network issues
- Perform inspections and upgrades
- Develop and maintain documentation
- Assist with systems and support modifications/changes to configuration
Requirements
What you’ll need- An associate's degree in computer science, computer engineering, or related field, and two years of related IT experience, OR an equivalent combination of education, training, and experience.
- Has strong technical aptitude about troubleshooting and testing activities related to network services.
- Has the aptitude to perform troubleshooting, testing, scripting and coding.
Benefits
Comp & perks- Health and Safety Information Not Applicable
- 24 x 7 coverage and support, including on-call support to assist with restoring service and maintaining agreed upon service levels