Program Assistant – NGO

Emory University

Program Assistant responsible for administrative support and logistics at The Carter Center. Engage with multiple departments, handle inquiries, and manage scheduling in a fast-paced environment.

Posted 7/15/2026full-timeAtlanta • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong administrative and operational support capabilities, with proficiency in Microsoft Office 365 and SharePoint site development. Possesses excellent organizational skills and attention to detail, ensuring efficient coordination of program activities and compliance with policies.

Highest-signal resume keywords

Administrative SupportMicrosoft Office 365 ProficiencySharePoint Site DevelopmentERP Accounting Software ExperienceStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Administrative ExperienceCalendar ManagementReport Assembly and PublicationTravel CoordinationInvoice ProcessingFile ManagementLogistical SupportMeeting CoordinationDetail OrientationWriting Skills

Soft Skills

Organizational SkillsAbility to Work Under PressureInterpersonal SkillsTeam CollaborationCustomer Service Orientation

Tools & Technologies

SharePointMicrosoft OneDriveMicrosoft TeamsUnit4 Financial SystemAudio/Visual Equipment

Industry Keywords

Health ProgramsInstitutional Review BoardComplianceProfessional DevelopmentStakeholder Liaison

Tech Stack

Tools & technologies

AssemblyERP

About the role

Key responsibilities & impact

Provides administrative, operational, and logistical support for projects, initiatives, and programs.
Maintains a calendar of events on the Health Programs SharePoint site.
Shares out-of-office/traveling dates on the general Health Programs Travel calendar.
Registers staff for conferences and special meetings.
Reviews and distributes incoming correspondence and other inquiries and identifies items of interest to staff members of the OVPH and HSIPS.
Assists Special Health Programs staff with the assembly, publication, sharing, and presentation of reports on the status of activities.
Manages distribution of the Eye of the Eagle and other publications.
Creates and maintains OVP Health SharePoint sites.
Archives and/or maintains electronic files in SharePoint and in Microsoft OneDrive/Teams.
Manages Emory University Institutional Review Board (Emory IRB) Repository on behalf of the OVPH.
Establishes processes and defines procedures for electronic and paper filing systems to maintain records and correspondence.
Drafts and distributes meeting notes.
May attend some meetings for the Office of the VP for Health and/or HSIPS staff members.
Helps coordinate the execution of conferences and meetings in which OVPH and HSIPS staff members are participating.
Prepares travel requests and briefing materials, and ensures logistical arrangements (air travel, hotel, visas, etc.) for staff members’ and consultants’ domestic and international travel are complete.
Submits travel expenses and meeting invoices for processing.
Receives and guides visitors, and answers and screens incoming telephone calls by providing information, routing calls, or taking messages and distributing them to the appropriate employee to ensure that the caller's needs are met.
Liaises with The Carter Center staff, Emory University staff, World Health Organization staff and other key stakeholders involved in program activities domestically and internationally.
Responds to and arranges logistics for meetings requested by external stakeholders which might include ensuring proper meeting room setup, access to Audio/Visual equipment, the booking of catering, and procurement of any other relevant meeting materials.
Orders office supplies and materials, monitors the status of office equipment (e.g., copier, fax, printers, scanners), and requests maintenance/repair service for such equipment as well as repairs for offices assigned to staff.
Processes invoices and expenses through Unit 4 financial system and monitors payment of such expenses.
Conducts special assignments/studies/archiving at the request of staff members of the VP Health Office and HSIPS Unit when necessary.
Ensures compliance with all organizational policies and procedures.
Coordinates efficient procedures to support program activities.
Maintains professional growth and development by identifying educational/training programs, professional organizations, activities, and resources to maintain knowledge of national trends and to promote leading-edge expertise.
Assists the Vice President for Health Programs in the absence of the Chief of Staff.
May supervise work study students and volunteers.
Performs other related responsibilities as needed.

Requirements

What you’ll need

A high school diploma or equivalent AND at least five years of administrative experience, OR a bachelor's degree.
Proficiency with various computer software applications.
Detail-oriented, organized, and able to work under pressure and tight deadlines when necessary.
Writing experience with strong grammar and communication skills.
Experience using ERP accounting software, such as Unit4, or the ability to be trained on it.
Comprehensive knowledge of Microsoft Office 365 software and capable of developing SharePoint sites.
Proficiency in a foreign language, such as French, Spanish, Portuguese or Arabic.
Must be authorized to work in the United States for any employer.

Benefits

Comp & perks

Flexible work arrangements
Professional development opportunities