Assistant Vice President – Auxiliary Services, Business Operations

Emory University

Assistant Vice President overseeing auxiliary services including Housing, Dining, and Bookstore at Emory University. Provides strategic leadership and operational oversight to enhance student experiences.

Posted 7/9/2026full-timeAtlanta • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Provides strategic leadership, operational oversight, and financial stewardship for key campus services including Housing, Dining, Bookstore, Emory Card, and Mail and Print services
Leads a team of professionals and collaborates with internal and external stakeholders to deliver high-quality, customer-focused services
Utilizes a service approach to work collaboratively with students, faculty and administrators to understand and support the needs of customers for sustainable, responsive and effective programs in auxiliary services
Provides innovative recommendations to increase revenue in auxiliaries while ensuring a sustainable expense model
Ensures that all transactions and activities are managed within University Audit, Compliance and GAAP policies and procedures
Develops and implements long-term strategic plans for auxiliary services aligned with institutional goals
Monitors industry trends and integrates best practices to maintain competitive and innovative services
Has oversight for RFP and contract processes for outsourced services
Ensures compliance with university policies, local/state/federal regulations, and contractual obligations
Develops and manages budgets for all auxiliary units, ensuring fiscal responsibility and sustainability

Requirements

What you’ll need

Bachelor's degree and 10 years of progressive leadership experience in auxiliary services or related fields
Master's degree in Business Administration, Higher Education Administration, or related field preferred
Experience managing in the Auxiliary Services space on a college campus with oversight of services such as housing, dining, bookstore and ID card services strongly preferred
Proven experience managing complex operations, budgets, and vendor relationships
Strong leadership, communication, and interpersonal skills
Demonstrated commitment to customer service, innovation, and continuous improvement.

Benefits

Comp & perks

Emory is an equal opportunity employer
Professional development
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Budget ManagementAuxiliary Services OversightRFP Process ManagementFinancial StewardshipCompliance with GAAPOperational OversightLong-Term Strategic PlanningRevenue Generation StrategiesIndustry Trend MonitoringContractual Obligation Compliance

Soft Skills

LeadershipCommunicationInterpersonal SkillsCollaborationCustomer Service Orientation

Certifications

Bachelor's DegreeMaster's Degree in Business Administration or Higher Education Administration