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Senior Manager, Enterprise Innovation – Program Management
Emory UniversitySenior Manager of Enterprise Innovation overseeing large-scale healthcare transformation initiatives. Driving measurable value across affordability, experience, and quality with cross-functional collaboration.
Tech Stack
Tools & technologiesPMPPythonSQLTableau
About the role
Key responsibilities & impact- Own complex, enterprise-wide change initiatives that deliver measurable value across affordability, experience, and quality
- Mobilize cross-functional teams and drive value realization from inception through sustained adoption
- Designs and leads comprehensive change management strategies for large-scale, enterprise-wide transformation programs
- Own change impact analyses across people, process, and technology dimensions
- Develop and execute enablement plans that drive adoption at scale
- Serve as the organizational change authority for 8 to 12 concurrent strategic initiatives
- Lead change champion networks across clinical, operational, and administrative functions
- Apply recognized change frameworks (Prosci/ADKAR, Kotter, McKinsey Influence Model) and tailor them to the health plan context
- Lead end-to-end value-stream mapping exercises across member, provider, and operational domains
- Establish process governance mechanisms and control plans to sustain improvements post-implementation
- Own program delivery for flagship transformation initiatives, developing integrated project plans and governance structures
- Develop robust business cases, ROI models, and cost/benefit analyses aligned to enterprise strategic priorities
- Design and operationalize value realization framework to track realized vs. planned benefits
- Lead quarterly OKR reviews for the transformation portfolio
Requirements
What you’ll need- Bachelor's degree in Industrial & Systems Engineering, Business Administration, Healthcare Management, or related field
- 8+ years of progressive experience in healthcare transformation, strategy execution, management consulting, or health plan operations
- Master's degree (MBA, MHA, MPH, MS-ISE, or equivalent) is preferred
- Certifications valued: PMP, Prosci ADKAR, Lean Six Sigma Black Belt, CPHQ, FACHE, or equivalent
- Advanced proficiency in Excel, PowerPoint
- Strong working knowledge of Python or R, SQL, and data visualization platforms (Tableau, Power BI)
- Demonstrated track record of leading enterprise-wide change management programs affecting 500+ employees
- Expert-level process mapping and systems design tools: Lucidchart, Miro, Visio, or equivalent
- Fluency in Agile, Lean, Design Thinking, Systems Engineering, and Program Management frameworks
- Familiarity with healthcare data environments and interoperability standards (HL7, FHIR) is a plus
- Working knowledge of AI/ML application in health plan contexts and responsible AI principles
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
change managementvalue-stream mappingdata visualizationprocess mappingsystems designROI modelingcost/benefit analysisAgileLeanprogram management
Soft Skills
leadershipcross-functional collaborationstrategic thinkingcommunicationorganizational change authoritystakeholder engagementproblem-solvingadaptabilityinfluenceteam mobilization
Certifications
PMPProsci ADKARLean Six Sigma Black BeltCPHQFACHE