Senior Manager, Enterprise Innovation – Product Engineering and Management

Emory University

Senior Manager of Enterprise Innovation managing healthcare transformation initiatives at Emory Health Plan. Leading comprehensive change management strategies and aligning organizational objectives with enterprise outcomes.

Posted 6/18/2026full-timeAtlanta • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

PMPPythonSQLTableau

About the role

Key responsibilities & impact

Owns complex, enterprise-wide change initiatives that deliver measurable value across affordability, experience, and quality
Designs and leads comprehensive change management strategies for large-scale, enterprise-wide transformation programs
Owns change impact analyses across people, process, and technology dimensions
Develops and executes enablement plans that drive adoption at scale
Serves as the organizational change authority for 8 to 12 concurrent strategic initiatives
Applies recognized change frameworks (Prosci/ADKAR, Kotter, McKinsey Influence Model)
Leads end-to-end value-stream mapping exercises across member, provider, and operational domains
Translates VSM findings into redesigned future-state workflows, operational models, and implementation roadmaps
Applies Lean, Six Sigma, and systems engineering methodologies to eliminate non-value-added activity
Establishes process governance mechanisms and control plans to sustain improvements post-implementation
Owns program delivery for flagship transformation initiatives
Develops robust business cases, ROI models, and cost/benefit analyses aligned to enterprise strategic priorities
Partners with senior leadership to cascade organizational objectives and key results into initiative-level metrics
Designs and operationalizes value realization framework
Leads quarterly OKR reviews for the transformation portfolio
Sponsors and guides the design of future-state member and provider journeys
Directs current-state assessments including journey mapping, ethnographic research, and service blueprinting across clinical and administrative touchpoints
Leads evaluation of next-generation benefit design innovations
Structures and governs pilot programs (mental health, digital health, condition management) with defined hypothesis
Co-leads responsible AI governance
Oversees digital platform evolution
Provides senior oversight for large-scale platform migrations, system implementations, and vendor partnerships
Drives readiness, cutover planning, and hyper care strategies that minimize operational disruption during major technology transitions.

Requirements

What you’ll need

Bachelor's degree in Industrial & Systems Engineering, Business Administration, Healthcare Management, or related field
8+ years of progressive experience in healthcare transformation, strategy execution, management consulting, or health plan operations
Master's degree (MBA, MHA, MPH, MS-ISE, or equivalent) from an accredited program preferred
Certifications valued: PMP, Prosci ADKAR, Lean Six Sigma Black Belt, CPHQ, FACHE, or equivalent
Advanced proficiency in Excel, PowerPoint
Strong working knowledge of Python or R, SQL, and data visualization platforms (Tableau, Power BI)
Demonstrated track record of leading enterprise-wide change management programs, including stakeholder engagement, communications strategy, and adoption measurement for initiatives affecting 500+ employees
Expert-level process mapping and systems design tools: Lucidchart, Miro, Visio, or equivalent
Fluency in Agile, Lean, Design Thinking, Systems Engineering, and Program Management frameworks
Familiarity with healthcare data environments: claims, eligibility, clinical, and pharmacy data; experience with interoperability standards (HL7, FHIR) a plus
Working knowledge of AI/ML application in health plan contexts (risk stratification, care gap identification, NLP for claims) and responsible AI principles.

Benefits

Comp & perks

Emory is an equal opportunity employer
Reasonable accommodations to qualified individuals with disabilities upon request.

ATS Keywords

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Hard Skills & Tools

change managementvalue-stream mappingLeanSix Sigmaprogram deliverydata visualizationprocess mappingsystems designstakeholder engagementadoption measurement

Soft Skills

leadershiporganizational change authoritycommunication strategystrategic thinkingcollaborationanalytical thinkingproblem-solvingadaptabilityinfluenceproject management

Certifications

PMPProsci ADKARLean Six Sigma Black BeltCPHQFACHE