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Network Analyst, Technician
Emory University. Monitor critical processes for Emory's enterprise-wide systems and applications.
About the role
Key responsibilities & impact- Monitor critical processes for Emory's enterprise-wide systems and applications.
- Address interruptions and failures in network services.
- Maintain 24 x 7 coverage and support, including on-call support.
- Interact with customers to resolve network issues.
- Perform inspections and upgrades of network services and devices.
- Develop and maintain documentation on network issues and configurations.
Requirements
What you’ll need- An associate's degree in computer science, computer engineering, or related field, and two years of related IT experience, OR an equivalent combination of education, training, and experience.
- Must have strong technical aptitude about troubleshooting and testing activities related to network services.
- Must be able to assist with systems, provide support without direction, and support modifications/changes to configuration.
Benefits
Comp & perks- Not Applicable 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
ATS Keywords
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Hard Skills & Tools
network servicestroubleshootingtestingnetwork configurationsinspectionsupgradesdocumentation
Soft Skills
customer interactionproblem-solvingindependent support
Certifications
associate's degree in computer scienceassociate's degree in computer engineering