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Senior Product Manager
Emory University. Provides internal and external thought leadership and serves as expert on product adaption, adoption, and best practices.
About the role
Key responsibilities & impact- Provides internal and external thought leadership and serves as expert on product adaption, adoption, and best practices.
- Oversees definition of requirements, user stories, mock-ups/design, user guidance, and documentation.
- Defines requirements and priorities for data outputs, dashboards, and analytic products in collaboration with donors and system users.
- Ensures the system produces accurate, timely, and usable analytic outputs for donor reporting and data use.
- Leads internal and external product training and demonstrations and supports implementation readiness, rollout coordination, and related training logistics.
- Oversees the defect resolution process, including project management, requirements gathering and testing, and customer communication throughout the release.
- Identifies opportunities for future optimization, monitors system performance and user needs, and owns product backlog.
- Leads the planning, coordination, and execution of the project to adapt, launch, and support a health information system, with responsibility for scope, budget, timelines, deliverables, stakeholder alignment, and overall system performance.
- Manages project plan development and implementation; monitors budget, scope, milestones, and resource needs, and applies project management tools and methodologies to ensure milestones are achieved and scope is maintained.
- Drives the system testing process, including: development of testing plans, coordination of testing activities, and prioritizing inputs from multiple constituents, including donors, system users, software developers, and internal staff members.
- Facilitates stakeholder meetings and manages communications, follow-up, action items, decisions, next steps, and handoffs across internal teams, system users, developers, and donors.
- Identifies project risks and potential impacts to develop response strategies for managing and mitigating risk factors.
- Manages vendor relationships to maintain alignment on deliverables, timelines, system enhancements, and implementation expectations.
- Closes project contracts by reviewing and validating contractor deliverables and financial reports.
- Leads future funding applications related to system enhancement, expansion, or sustainability.
- Contributes to long-term system strategy, including exploring pathways for making system components available as public goods such as reusable metadata packages or openly licensed applications for the broader DHIS2 and NTD community.
- Supervises assigned staff and supports a healthy team culture, effective performance, collaboration, and staff growth and development.
- Participates fully as a member of the Task Force for Global Health by contributing, assisting, and participating in projects, activities, and initiatives as requested by management.
Requirements
What you’ll need- A bachelor's degree in business, informatics, computer science, public health, or related field and seven years of experience in product management, business analysis, and/or significant project management experience in a software/data systems context OR an equivalent combination of education, training, and experience.
- A master's degree in business, informatics, computer science, public health, or a related field is preferred.
- Previous supervisory experience and demonstrated ability to manage a small team are strongly preferred.
- Previous experience managing large ($1M+), complex, donor-funded projects, including development and use of project plans, coordination of multiple stakeholders, oversight of timelines, milestones, deliverables, budgets, expenditures, contracts, and vendor deliverables.
- Experience working directly with end users to translate needs into system requirements.
- Previous experience developing and/or using DHIS2-based health information systems strongly preferred.
- The ability to interact with both internal staff and external clients with diplomacy and tact.
- Experience with data system maintenance, support, and troubleshooting.
- Experience with governance considerations and management for data systems.
- Proven ability to manage projects in a fast-paced environment with strict deadlines.
- Professional-level proficiency in English (reading, writing, speaking); French skills would be an additional asset.
- Strong desire and ability to foster an environment of inclusion and belonging.
Benefits
Comp & perks- Health insurance
- Paid time off
- Flexible working arrangements
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementbusiness analysisproject managementdata system maintenancetroubleshootingrequirements gatheringtesting plans developmentstakeholder coordinationbudget managementvendor management
Soft Skills
leadershipcommunicationdiplomacyteam managementcollaborationproblem-solvingrisk managementinclusionadaptabilityinterpersonal skills