Enterprise Transformation Strategist – Program Management

Emory University

. Supports 5 to 8 enterprise initiatives by developing project plans, tracking milestones, documenting risks, and preparing executive updates.

Posted 4/27/2026full-timeAtlanta • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

PythonTableau

About the role

Key responsibilities & impact

Supports 5 to 8 enterprise initiatives by developing project plans, tracking milestones, documenting risks, and preparing executive updates.
Analyzes workflows, map processes, identify inefficiencies, and propose solutions grounded in systems engineering principles.
Develops business cases, cost/benefit analyses, and operational models for proposed initiatives.
Prepares dashboards, presentations, and communication artifacts for governance meetings.
Supports development of communication materials, training guides, and readiness assessments.
Participates in change champion groups and facilitate small-group sessions.
Helps measure adoption, gather user feedback, and refine rollout plans.
Assists with mapping current-state member and provider journeys, capturing pain points and handoffs.
Conducts user interviews, shadow clinical/operational teams, and synthesize findings into insights.
Builds service blueprints outlining processes, systems, data flows, and responsibilities.
Conducts market scans of benefit trends, supplemental programs, and employer plan innovations.
Models financial implications of benefit design changes and analyzes historic utilization patterns.
Evaluates pilot programs (e.g., mental health, digital health) through data analysis & feedback.
Supports A/B testing and measures impact on member behavior and cost.
Partners with IT and vendors to support requirements gathering, user acceptance testing, and workflow design for digital platforms (member portal, provider portal, CRM, analytics tools).
Tracks issues, system defects, and dependencies across vendors.
Performs related responsibilities as required.

Requirements

What you’ll need

Bachelor's degree in Industrial & Systems Engineering, Business Administration, Healthcare Management, Computer Science, or related fields
Three years of experience in health plan design, decision support, clinical data analysis, health plan operations, or an equivalent combination of education, training and experience.
Exposure to healthcare, consulting, operations research, digital transformation, or analytics.
Experience with process mapping, workflow design, or service design.
Strong analytical skills: Excel, Python or R (preferred), and data visualization (Tableau/Power BI).
Process mapping tools (Lucidchart, Miro, Visio).
Familiarity with Agile, Lean, Design Thinking, or systems engineering frameworks.

Benefits

Comp & perks

Health insurance
Flexible working arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

process mappingworkflow designservice designdata analysisfinancial modelingA/B testingcost/benefit analysissystems engineeringdata visualizationuser acceptance testing

Soft Skills

analytical skillscommunicationfacilitationproblem-solvingcollaborationuser feedback gatheringchange managementtraining developmentinsight synthesisstakeholder engagement

Certifications

Bachelor's degree in Industrial & Systems EngineeringBachelor's degree in Business AdministrationBachelor's degree in Healthcare ManagementBachelor's degree in Computer Science