Obtains demographic and insurance information for pre-registration/registration on all patients
Collects and follows up on all accounts assigned prior to, during or after admission and discharge
Communicates hospital's financial policies to all patients
Identifies patients who require early financial counseling intervention; provides information regarding resources for patients who need financial help
Verifies, researches and completes all paperwork and forms to bill all types of claims for reimbursement
Serves as a patient advocate during the cycle of the account
Performs other related duties as required
Requirements
High school diploma or equivalent
Two years of collections, billing, and/or registration experience in a healthcare or insurance setting OR one year college/technical school and six months progressive experience