Emory University

Patient Account Representative II

Emory University

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

JuniorMid-Level

About the role

  • Obtains demographic and insurance information for pre-registration/registration on all patients
  • Collects and follows up on all accounts assigned prior to, during or after admission and discharge
  • Communicates hospital's financial policies to all patients
  • Identifies patients who require early financial counseling intervention; provides information regarding resources for patients who need financial help
  • Verifies, researches and completes all paperwork and forms to bill all types of claims for reimbursement
  • Serves as a patient advocate during the cycle of the account
  • Performs other related duties as required

Requirements

  • High school diploma or equivalent
  • Two years of collections, billing, and/or registration experience in a healthcare or insurance setting OR one year college/technical school and six months progressive experience
  • Typing skills with a minimum of 35 wpm
  • Good communication skills
  • Certified Patient Accounts Representative (CPAR) and/or Certified Patient Financial Counselor (CPFC) preferred
  • Experience working in a PGP/ambulatory environment preferred
  • Professional billing experience preferred
  • Must reside within the State of Georgia (all biweekly employees)