VP, Enterprise Account Management

eMoney Advisor

VP of Enterprise Account Management at eMoney Advisor focusing on client retention and growth strategies. Leading a team to transform client relationships in the financial services sector.

Posted 7/30/2026full-timeRemote • 🇺🇸 United StatesLead💰 $204,000 - $307,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in enterprise account management leadership, with a strong focus on driving customer retention, revenue growth, and team performance. Proven ability to build executive-level relationships and lead high-performing teams in the B2B SaaS and financial services sectors.

Highest-signal resume keywords

Enterprise Account Management LeadershipB2B SaaS ExperienceFinancial Services Industry KnowledgeQuota Attainment and Revenue GrowthExecutive-Level Relationship Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementSales Strategy DevelopmentPerformance ManagementCustomer Retention StrategiesNegotiation of Multi-Year RenewalsKey Performance Metrics AnalysisForecast AccuracyCross-Sell and Upsell StrategiesTeam MentorshipBusiness Review Delivery

Soft Skills

LeadershipCoachingCollaborationCommunicationProblem-Solving

Industry Keywords

B2BSaaSFinancial ServicesCustomer SuccessClient GrowthNet Promoter ScoreAccount PlansCustomer ExperiencePerformance ExcellenceTravel Requirements

About the role

Key responsibilities & impact

Build, lead, and manage a team of enterprise account managers, providing mentorship, performance management, and ongoing coaching to ensure team success.
Collaborate with the account management team to create tailored strategic account plans for eMoney's largest and most complex customers, ensuring alignment with customer goals and long-term objectives.
Lead the delivery of quarterly business reviews and oversee the negotiation of high-value, multi-year renewals, ensuring that the terms maximize the value eMoney delivers while maintaining strong customer relationships.
Lead efforts to enhance customer retention through proactive relationship management, identifying opportunities for cross-sell and upsell, and driving adoption of new eMoney products and services.
Partner with marketing, product, and customer support teams to ensure a seamless customer experience, driving product feedback and ensuring solutions meet customer needs. Generate ideas for introducing new products and services with the goal of increasing client retention and client growth.
Track and analyze key performance metrics related to account management, customer satisfaction including net promotor score, and revenue growth to inform strategy and decisions. Ensure regular forecast accuracy.
Regularly communicate with senior leadership on team performance, customer feedback, renewal status, and key account health.
Responsible for ensuring the overall success of the team in meeting and exceeding sales quotas and retention targets, while creating a culture of accountability and performance excellence.
Compensation will be directly linked to team success in achieving revenue goals, quota attainment, and customer retention.

Requirements

What you’ll need

10+ years in enterprise account management leadership, sales, or customer success in B2B SaaS, preferably with at least 5 years serving the financial services industry.
Degree in Business, Communications, or a related field.
Proven track record of exceeding assigned quota and leading and inspiring teams, fostering a high-performance culture, and developing future leaders.
Periodic travel throughout the United States is required for this role
Demonstrated ability to build and maintain strong executive-level relationships.
Proven experience owning or heavily influencing multi-year enterprise renewals and expansion deals

Benefits

Comp & perks

health insurance
retirement contributions
paid time off
parental leave
sick leave