emeis Deutschland

Key User Administrator

emeis Deutschland

full-time

Posted on:

Location Type: Office

Location: Minden • 🇩🇪 Germany

Visit company website
✨ AI Apply
Apply

Job Level

JuniorMid-Level

About the role

  • Software administrator and primary communication interface with Vivendi support
  • 1st and 2nd level support for the company's software users
  • Point of contact for key users in the respective departments
  • Development of configuration and usage options for software modules
  • Creation of user profiles and setup of user permissions
  • Documentation of the processes for the relevant service billing/accounting
  • Preparation of training materials for each area of work and delivery of training sessions

Requirements

  • Completed vocational training or degree in nursing or IT/computer science
  • At least two years of professional experience
  • Experience in service billing within the social care sector desirable
  • Experience as a Vivendi‑NG user
  • Strong communication and organizational skills
  • Hands-on mentality and decisiveness
  • Analytical thinking and a structured, solution-oriented working style
  • Affinity for user support
  • Ability to work in a team
  • Resilience and ability to work under pressure
  • Digital mindset
  • Willingness to undertake further training in Vivendi administration and quality management
  • Willingness to travel
Benefits
  • Performance-based compensation
  • Company car (also available for private use)
  • Opportunities for further training
  • Exciting area of responsibility
  • Friendly colleagues
  • Autonomous working

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
software administrationservice billinguser profile creationuser permission setupdocumentationtraining material preparationVivendi-NG
Soft skills
communication skillsorganizational skillshands-on mentalitydecisivenessanalytical thinkingstructured working styleuser support affinityteamworkresilienceability to work under pressure
Certifications
vocational trainingdegree in nursingdegree in IT/computer science