EMC Insurance Companies

Product Manager

• Serves as the business unit authority and subject matter expert on all assigned products.
• Creates and maintains strategic, high-level product roadmaps based on input from business owners and stakeholders.
• Facilitates critical conversations to drive the prioritization process and resource alignment.
• Researches insurance industry trends, technology advancements, and competitor actions in the digital product space.
• Makes adjustments to strategic vision and roadmaps as necessary.
• Manages total cost of ownership (TCO) for assigned digital products.
• Tracks overall costs to deliver and maintain products with a focus on cost containment and value maximization.
• Partners with business areas and IT to recommend buy versus build decisions and procurement of vendor solutions.
• Manages current product life cycles and maintains market awareness of potential third-party solutions.
• Drives the complex product development effort to ensure products generate desired benefits and support value streams.
• Collaborates with Product Owners on product roadmap development and changes.
• Supports Product Owners and product teams in executing their responsibilities.
• Establishes and measures KPIs and/or OKRs and monitors business outcomes to confirm expected benefits realization.

Claims Digital Product Management Director

Underwriter

• Provides strategic insights and leadership for the underwriting organization within assigned program
• Oversees the research, development, and execution of product and program strategies at the enterprise level
• Establishes and communicates best practices and underwriting guidelines
• Leads the innovation and enhancement of insurance products, including development of new products and evaluations of market opportunities
• Conducts in-depth evaluations of intricate underwriting risks and provides comprehensive analysis and direction to underwriting staff
• Maintains primary responsibility for profit and loss management within the assigned program
• Collaborates across functional teams to refine existing coverage offerings

Transportation & Petroleum Underwriting Manager

• Summer paid internship working in one of EMC’s branch underwriting departments
• Assists underwriters in obtaining information needed to properly evaluate new business and renewal submissions
• Learns EMC culture, business processes and products
• Gains an understanding of the insurance underwriting process

Intern – Underwriting

Actuary

• Serves as the EMCNL actuarial data steward, managing large and complex actuarial databases
• Performs assigned valuation and financial projections
• Maintains the integrity of calculations within the sales illustration system
• Completes and validates periodic reporting
• Represents the actuarial team on various cross functional teams
• Performs and updates all changes to the actuarial team SQL databases
• Maintains documentation of the actuarial team SQL databases and how data flows through the database
• Leads the data driven aspects of product pricing, assumption setting, and modeling
• Identifies ways to improve the data infrastructure
• Makes recommendations to actuarial leadership and implements changes
• Runs the actuarial software to calculate reserves and asset and liability durations
• Builds and updates reports of actuarial reserves in SQL
• Validates the accuracy of actuarial valuation and financial projection work using Excel
• Serves as a subject matter expert and maintains the sales illustration system

Actuarial Analyst II

• Assists the EMCNL actuarial data steward with the data warehouse
• Performs assigned valuation and financial projection tasks
• Maintains the integrity of calculations within the sales illustration system
• Completes and validates periodic reporting
• Participates on various cross functional teams
• Maintains documentation of the actuarial team SQL databases
• Supports the data driven aspects of product pricing, assumption setting, and modeling
• Identifies ways to improve the data infrastructure
• Runs reports of actuarial reserves in SQL
• Validates the accuracy of the valuation and financial projection work using Excel
• Maintains the sales illustration system by continuously checking the accuracy of calculations and adding new products

Actuarial Analyst I

• Designs and executes high level actuarial processes involving valuation, financial modeling, and management information
• Leads and participates on cross-functional teams
• Develops and recommends actuarial tools and techniques to manager
• Maintains, enhances, and documents actuarial tools and techniques required for project or production work
• Assists with training team members on how to use actuarial tools and techniques
• Leads the analyzing and refining of EMCNL’s financial model by proposing implementing changes and ensuring changes are documented and tested
• Leads the quarterly and annual financial projection project
• Gathers information from investment and accounting teams
• Enters information into financial model and run a series of projections
• Analyzes results of project to make recommendation on necessary amount of additional reserves
• Ensures the completion of financial and Asset Liability Management (ALM) projections using the financial model to project short- and long-term profitability
• Collaborates with manager on product development/pricing projects using actuarial modeling software AXIS
• Develops highly-automated tools and systems which maintain the data integrity necessary to produce accurate results while also maintaining the flexibility to report data broken down by many factors such as product, gender, underwriting class, face amount, etc. to help with mortality and lapse studies
• Develops and evaluates new and existing tools and works on projects to improve the management information capabilities of the actuarial team, such as data reporting
• Analyzes data and provides report insights based on results to stakeholders throughout EMCNL
• Makes recommendations based on analysis and communicates them as appropriate to EMCNL teams
• Develops and recommends actuarial tools and techniques that support the actuarial process, such as evaluation and rate study
• Leads and/or participates on cross-functional teams, such as the interest rate team and product implementation team
• Leads and conducts independent research and analysis and provides input and findings to various teams

Actuarial Specialist

Account Executive

• Serves as the day-to-day point of contact for Dynamics CRM end-user questions and issue escalation
• Collaborates with product owners and IT development teams to customize Dynamics 365 CRM workflows
• Develops, executes, and maintains user training programs and documentation for Microsoft Dynamics 365 CRM
• Collaborates with sales, underwriting, claims, and marketing teams to set up, optimize, and maintain user-specific views and dashboards
• Integrates and develops Power BI reports to enhance business intelligence and support decision-making
• Continuously gathers user feedback and leads process enhancement discussions
• Partners with IT and Data teams on roadmap and execution to ensure data integrity
• Administers CRM user setup and onboarding