Enforces Corporate and Region underwriting guidelines and procedures
Models smart and effective underwriting practices for individual accounts, all lines of business, and different classes
Implements strategies to address challenges to profit and drive that message throughout the underwriting unit
Answers questions, shares recommendations for complex situations, such as challenging accounts, communication strategies or developing agency relationships, while respectfully explaining the rationale for these recommendations
Coordinates with underwriters, marketing and branch management in the agency planning and review processes
Monitors progress of underwriters’ assigned agents and guides underwriters and agents in achieving annual goals while driving them to match price to quality across the book of business
Seeks feedback from agents and takes action to improve their experience and grow a profitable books of business
Manages existing agency relationships and develops and fosters new agency relationships
Focus on growing profitable relationships and rehabilitating unprofitable or low growth relationships
Oversees and monitors the workload and performance of assigned underwriting team
Monitors business decisions made by team members to ensure that underwriters operate within set guidelines, authority, rate goals, and region service directives while matching price to quality across the book of business
Requirements
Bachelor's degree, preferably in insurance or business administration or equivalent relevant experience
Six years of commercial lines underwriting experience
CPCU designation or other underwriting-related designation(s) preferred