Regional Underwriting Director

EMC Insurance Companies

Regional Underwriting Director managing branch underwriting processes at EMC. Leading underwriting strategy, team performance, and agency relationships in Milwaukee, WI.

Posted 6/18/2026full-timeMilwaukee • Wisconsin • 🇺🇸 United StatesLead💰 $121,263 - $191,687 per yearWebsite

About the role

Key responsibilities & impact

Leads and directs the branch underwriting process
Enforces guidelines and procedures established by Corporate Office Underwriting
Develops and enforces underwriting guidelines and procedures specific to their branch territory
Models smart and effective underwriting practices for individual accounts, all lines of business, and different classes
Sets and implements strategies to address challenges to profit and communicates strategies throughout the underwriting department
Answers questions, shares recommendations for complex situations, such as difficult accounts, communication strategies or problematic agency relationships and explains the rationale for recommendations
Monitors business results to ensure that underwriters operate within authority limits, guidelines, and branch service directives while matching price to quality across the book of business and meeting rate goals
Serves as the subject matter expert for the branch and makes final decisions on complex or high-risk accounts
Reviews updates received from Corporate Office Underwriting and communicates changes to team
Oversees and directs the underwriting department team, focusing on both long-term and short-term success
Collaborates with team members to establish performance goals and monitors status, conducts reviews, and provides coaching
Interviews, hires, and recommends salary adjustments for team members
Directs existing and develops and fosters new agency relationships to grow profitable relationships and rehabilitate unprofitable and low growth relationships
Collaborates with Branch Vice President to determine underwriting strategy and practices and establishes short-term and long-term underwriting goals
Performs audits on new business and renewals for compliance with Sarbanes Oxley, letters of authority, and quality and completeness of the underwriting being done in the branch
Coordinates with underwriters, marketing and branch management in the agency management process including planning and agency review meetings

Requirements

What you’ll need

Bachelor's degree, preferably in insurance or business administration or equivalent relevant experience
Ten years of commercial lines underwriting experience
Previous supervisory/leadership experience
CPCU designation or other underwriting-related designation(s) preferred
Superior knowledge of underwriting and risk analysis
Exceptional problem-solving skills and the ability to make sound decisions
Strong computer skills, including knowledge of Microsoft Office and social media
Ability to oversee multiple projects at one time and make decisions under challenging circumstances
Excellent ability to translate technical ideas into more general terms for business customers
Ability to explore new and different processes, services, technologies, and partnerships to enhance EMC’s business
Superior written and verbal communication skills
Excellent leadership skills and ability to motivate team
Excellent ability to effectively communicate products, procedures, business planning and system information
Exceptional customer service skills
Ability to speak effectively before groups
Occasional travel; a valid driver’s license with an acceptable motor vehicle report per company standards will be required if driving

Benefits

Comp & perks

Outstanding benefits with life, medical, dental, vision and prescription drug coverage
Competitive paid time off plan and a full day of volunteer time off annually
Financial incentives, including a 401(k) plan match, pension plan, OneEMC bonus plan and recognition and anniversary awards
Professional development and growth opportunities, including tuition reimbursement
Wellness initiatives to improve team member well-being and reduce health insurance costs
Flexibility to dress for your day and opportunities for alternative work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

underwritingrisk analysiscommercial lines underwritingauditingperformance monitoringdecision makingproblem solvingproject managementguideline enforcementagency management

Soft Skills

leadershipcommunicationteam motivationcustomer servicecoachingcollaborationstrategic planningadaptabilityproblem-solvingpublic speaking

Certifications

Bachelor's degreeCPCU designationunderwriting-related designations