EMC Insurance Companies

Underwriting Manager – Specialty

EMC Insurance Companies

full-time

Posted on:

Location Type: Remote

Location: Arizona • Colorado • United States

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Salary

💰 $112,276 - $177,469 per year

Job Level

SeniorLead

About the role

  • Manages assigned Specialty underwriting team and enforces the Specialty Unit guidelines and procedures
  • Demonstrates extensive expertise in territorial underwriting nuances, encompassing a thorough understanding of legal frameworks, regulatory landscapes, and region-specific challenges
  • Proactively assesses the impact of evolving legislation and market dynamics to ensure strategic and compliant decision-making within diverse territorial contexts
  • Models smart and effective underwriting practices for individual accounts, all lines of business, and different classes within the Specialty Unit
  • Implements strategies to address challenges to profit and drive that message throughout the underwriting unit
  • Monitors progress of underwriters’ assigned agents and guides underwriters and agents in achieving annual goals while driving them to match price to quality across the book of business
  • Seeks feedback from agents and takes action to improve their experience and grow profitable books of business
  • Engages with regional offices and collaborates with assigned underwriters to oversee existing agency relationships while cultivating new partnerships that drive profitability and restore underperforming or low-growth relationships
  • Conducts meetings and educational sessions with agents to enhance their understanding of EMC products, underwriting criteria, systems, and services, fostering the generation of high-quality new business opportunities
  • Partners with sales and marketing to deliver exceptional customer experiences, enhance underwriting responsiveness, and position EMC as the preferred insurer
  • Oversees and monitors the workload and performance of assigned underwriting team
  • Develops team expertise and works with UW leadership in succession planning, including identifying talent and implementing development plans for critical positions
  • Collaborates with team members to establish performance goals and monitors status
  • Conducts reviews and provides coaching
  • Interviews, hires, and recommends salary adjustments for team members
  • Identifies training needs and works with UW & Program leadership to provide training for team and encourages continuing education and ongoing quality improvement
  • Supports diversity and inclusion initiatives
  • Fosters an innovative culture, including supporting new ideas and providing guidance on potential changes
  • In collaboration with Business Unit, Regional Middle Market leadership, and Finance leadership, develops, monitors, and maintains the budget for assigned region
  • Establishes and oversees budgetary goals and controls, ensuring underwriting strategies align with business objectives
  • Analyzes past financial data to predict future expenses and identifies areas for cost reduction
  • Monitors team to ensure that underwriters operate within set guidelines, authority limits, rate goals, and branch service directives while matching price to quality across the book of business
  • Performs audits on new business and renewals for compliance and quality.

Requirements

  • Bachelor's degree, preferably in insurance or business administration or equivalent relevant experience
  • Ten years of commercial lines underwriting experience
  • Experience in specialty segment classes (transportation, petroleum marketers, dealerships, telecommunications, amusement/recreation) preferred
  • CPCU designation or other underwriting-related designation(s) preferred
  • Excellent knowledge of countrywide underwriting techniques, terminology, policies and forms, along with underwriting risk analysis
  • Excellent underwriting judgment and decision-making skills
  • Excellent problem-solving skills and the ability to make sound decisions
  • Excellent computer skills, including knowledge of Microsoft Office and social media
  • Strong ability to work on multiple projects while meeting deadlines
  • Excellent written and verbal communication skills, including the ability to speak effectively before groups
  • Strong leadership skills and ability to motivate team
  • Ability to effectively communicate products, procedures, business planning and system information
  • Exceptional customer service skills
  • Travel required; a valid driver's license with an acceptable motor vehicle report per company standards will be required if driving.
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
commercial lines underwritingunderwriting risk analysisbudget managementfinancial data analysisauditingdecision-makingproblem-solvingterritorial underwritingspecialty segment classesunderwriting techniques
Soft Skills
leadershipcommunicationteam motivationcustomer serviceproject managementcoachingfeedbackinnovationcollaborationdiversity and inclusion
Certifications
Bachelor's degreeCPCU designation