EMC Insurance Companies

Claims Digital Product Management Director

EMC Insurance Companies

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $130,955 - $188,175 per year

Job Level

Lead

About the role

  • Serves as the business unit authority and subject matter expert on all assigned products.
  • Creates and maintains strategic, high-level product roadmaps based on input from business owners and stakeholders.
  • Facilitates critical conversations to drive the prioritization process and resource alignment.
  • Researches insurance industry trends, technology advancements, and competitor actions in the digital product space.
  • Makes adjustments to strategic vision and roadmaps as necessary.
  • Manages total cost of ownership (TCO) for assigned digital products.
  • Tracks overall costs to deliver and maintain products with a focus on cost containment and value maximization.
  • Partners with business areas and IT to recommend buy versus build decisions and procurement of vendor solutions.
  • Manages current product life cycles and maintains market awareness of potential third-party solutions.
  • Drives the complex product development effort to ensure products generate desired benefits and support value streams.
  • Collaborates with Product Owners on product roadmap development and changes.
  • Supports Product Owners and product teams in executing their responsibilities.
  • Establishes and measures KPIs and/or OKRs and monitors business outcomes to confirm expected benefits realization.

Requirements

  • Bachelor’s degree or equivalent relevant experience
  • Ten years of experience in product management or related experience
  • Applicable insurance business area experience in progressively responsible roles may substitute for some of the product management experience
  • Experience in product and service-based delivery environment
  • Prior experience working with end users to develop customer focused solutions
  • Certified Scrum Product Owner (CSPO)
  • Advanced certification in the field of product ownership/management preferred
  • Excellent knowledge of workflow management and road mapping tools, such as JIRA, Aha or ProductPlan
  • Advanced business knowledge in appropriate field to lead development in coordination with all stakeholders
  • Strong ability to align product strategy and subsequent roadmaps while collaborating to drive implementation
  • Ability to adapt technical specifications to meet end user expectations and deliverables
  • Strong skills with Atlassian stack (Jira), MS Teams and/or similar collaboration tools
  • Excellent skills in Microsoft Word, Excel, PowerPoint, and Outlook
  • Exceptional interpersonal and servant leadership skills
  • Ability to resolve conflict, motivate and influence team members and communicate effectively
  • Ability to develop and manage multiple products with competing priorities
  • Advanced analytical and problem-solving skills with excellent attention to detail
Benefits
  • Health insurance
  • 401(k) matching
  • Competitive paid time off plan
  • Full day of volunteer time off annually
  • Professional development and growth opportunities, including tuition reimbursement
  • Wellness initiatives to improve team member well-being and reduce health insurance costs
  • Flexibility to dress for your day and opportunities for alternative work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementproduct developmentcost containmentvalue maximizationKPIOKRworkflow managementroad mappinganalytical skillsproblem-solving
Soft Skills
interpersonal skillsservant leadershipconflict resolutionmotivationinfluencecommunicationcollaborationadaptabilityattention to detailprioritization
Certifications
Certified Scrum Product Owner (CSPO)advanced certification in product ownership/management