Client Financial Services Coordinator

Ellie Mental Health

Client Financial Services Coordinator in a fully remote role supporting clients' financial needs at Ellie Mental Health. Join a compassionate environment dedicated to mental health and wellness.

Posted 5/16/2026full-timeRemote • New York • 🇺🇸 United StatesJunior💰 $55,000 - $75,000 per yearWebsite

About the role

Key responsibilities & impact

Manage client billing and payment processing efficiently and accurately.
Assist clients with insurance verification and benefits inquiries.
Coordinate financial documentation and maintain accurate records.
Provide exceptional customer service to clients regarding financial questions.
Collaborate with clinical staff to ensure seamless financial operations.
Monitor accounts receivable and follow up on outstanding payments.
Prepare financial reports for management review.
Stay updated on industry trends and compliance regulations.

Requirements

What you’ll need

Associate's degree in finance, accounting, or a related field preferred.
1-3 years of experience in financial services or billing roles.
Strong understanding of insurance processes and mental health billing.
Excellent communication and interpersonal skills.
Detail-oriented with strong organizational abilities.
Proficient in Microsoft Office Suite and financial software.
Ability to work independently and as part of a team.
Compassionate demeanor and a passion for helping others.

Benefits

Comp & perks

401(k)
Bonus based on performance
Company parties
Competitive salary
Opportunity for advancement
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

billingpayment processinginsurance verificationfinancial documentationaccounts receivablefinancial reportingmental health billing

Soft Skills

customer servicecommunicationinterpersonal skillsdetail-orientedorganizational abilitiesindependent workteam collaborationcompassionate demeanor

Certifications

Associate's degree in financeAssociate's degree in accounting