Medical Billing & Revenue Cycle Lead

Ellie Mental Health

Lead revenue cycle management for rapidly growing mental health practice. Collaborate with providers and resolve billing issues in a flexible work environment.

Posted 4/25/2026full-timeChelmsford • Massachusetts • 🇺🇸 United StatesSenior💰 $50,000 - $55,000 per yearWebsite

About the role

Key responsibilities & impact

Conduct insurance verifications to understand patient insurance benefits and document in EHR
Collaborate with behavioral health providers as needed and obtain outstanding documentation
Review electronic remittance advice (ERA) to reconcile with insurance and patient balances
Monitor and follow up on unpaid, underpaid, or denied claims, including appeals and resubmissions
Work closely with clinicians and leadership to resolve errors
Send patient statements, settle patient balances and manage payment plans
Place outbound calls to patients regarding past due balances or defaulted payment plans
Take inbound calls and emails from patients regarding account questions
Review patient credit balances and process refunds as needed
Uphold patient confidentiality and adhere to all HIPAA regulations
Report regularly on assigned responsibilities including A/R, trends, payments, balances, and claim errors

Requirements

What you’ll need

High School Diploma or equivalent required
Desired minimum 2 years experience in medical billing, with a preference for mental health billing
Solid understanding of billing software and electronic medical records
Solid understanding of medical insurance billing, deductibles, and copays
Ability to multitask and manage time effectively
Excellent written and verbal communication skills
Outstanding problem-solving and organizational abilities
Customer service skills
Familiarity with electronic health record (EHR) system Valant is a major plus

Benefits

Comp & perks

401(k) matching
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Paid time off
Training & development
Vision insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

medical billinginsurance verificationelectronic remittance adviceclaims managementpayment processingbilling softwareelectronic medical recordsdeductiblescopaysrefund processing

Soft Skills

multitaskingtime managementwritten communicationverbal communicationproblem-solvingorganizational abilitiescustomer service

Certifications

High School Diploma