Travel Support & Sales
Elite Travel
full-time
Posted on:
Location Type: Remote
Location: Remote • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $12 per hour
Job Level
Mid-LevelSenior
About the role
- Switchboard - answer phones using our software (computerized) to direct incoming calls to the correct department or staff member.
- Document all incoming calls in our CRM Software.
- Order Brochures for shipment to main office
- Mail out Welcome to the Travel Agency packet
- Send out Customer Service support emails and texts for follow up
- Work Airline Schedule changes
- Onboard New Clients in our CRM - Customer Relation Management
- Offer our sold clients our preferred Park and Fly hotels
- Setting Call Back Appointments for our travel advisors
- Building proposals called Travefys to share information on destinations with our guests.
Requirements
- Passing a background check
- Must have private and safe wifi connection
- Quiet work area - no pet or children's or other distracting noises while working
- Monday - Saturday availability - Please provide your work availability between the hours of 7:00am and 8:00pm during these days.
Benefits
- Work issued Lap top on loan during employment
- Work issued headset on loan during employment
- Direct Deposit Pay
- Room for advancement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
CRM softwaredocumenting callscustomer service supportonboarding clientsbuilding proposals
Soft skills
communicationorganizationalcustomer serviceattention to detail