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Elfonze Technologies

Oracle CX Sales – Redwood

Elfonze Technologies

Oracle CX Sales Specialist responsible for managing and supporting Redwood UI applications. Identifying issues, enabling features, and collaborating with business users.

Posted 6/11/2026full-timeRemote • 🇮🇳 IndiaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
CloudJavaScriptOracle

About the role

Key responsibilities & impact
  • Supporting and managing Oracle CX Sales applications with Redwood UI enablement
  • Assisting in enabling Redwood features through functional setups, opt-ins, and configuration changes
  • Handling end-user issues related to Redwood UI and ensuring smooth adoption
  • Performing functional testing during quarterly releases and Redwood updates
  • Supporting UI personalization and standard configuration using Oracle tools
  • Working with business users to explain Redwood UI changes and drive adoption
  • Preparing user guides, SOPs, and training materials for Redwood changes
  • Supporting regression testing and validating system behavior post-release
  • Collaborating with technical and functional teams for issue resolution and enhancements
  • Ensuring alignment of Redwood UI with business processes and user experience standards

Requirements

What you’ll need
  • Knowledge of JavaScript event listeners for handling UI interactions
  • JavaScript, HTML, CSS
  • Git (version control)
  • Repository management
  • Workspaces and branching strategies
  • Code migration across environments (DEV, TEST, PROD)
  • Basic understanding of web UI customization and troubleshooting
  • Knowledge of OOTB AI functionalities in Oracle CX Sales / Fusion Cloud
  • Experience with Oracle Application Composer for extending and customizing CX Sales applications (fields, objects, page layouts, business logic)

Benefits

Comp & perks
  • Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
JavaScriptHTMLCSSGitOracle Application ComposerUI customizationfunctional testingregression testingcode migrationOOTB AI functionalities
Soft Skills
collaborationcommunicationuser trainingissue resolutionadoption facilitation