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Oracle CX Sales – Redwood
Elfonze TechnologiesOracle CX Sales Specialist responsible for managing and supporting Redwood UI applications. Identifying issues, enabling features, and collaborating with business users.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
JavaScriptHTMLCSSGitOracle Application ComposerUI customizationfunctional testingregression testingcode migrationOOTB AI functionalities
Soft Skills
collaborationcommunicationuser trainingissue resolutionadoption facilitation
Tools & Technologies
Oracle CX SalesRedwood UIversion controlrepository managementbusiness process alignment
Industry Keywords
functional setupsconfiguration changesuser experience standardsSOPstraining materials
Tech Stack
Tools & technologiesCloudJavaScriptOracle
About the role
Key responsibilities & impact- Supporting and managing Oracle CX Sales applications with Redwood UI enablement
- Assisting in enabling Redwood features through functional setups, opt-ins, and configuration changes
- Handling end-user issues related to Redwood UI and ensuring smooth adoption
- Performing functional testing during quarterly releases and Redwood updates
- Supporting UI personalization and standard configuration using Oracle tools
- Working with business users to explain Redwood UI changes and drive adoption
- Preparing user guides, SOPs, and training materials for Redwood changes
- Supporting regression testing and validating system behavior post-release
- Collaborating with technical and functional teams for issue resolution and enhancements
- Ensuring alignment of Redwood UI with business processes and user experience standards
Requirements
What you’ll need- Knowledge of JavaScript event listeners for handling UI interactions
- JavaScript, HTML, CSS
- Git (version control)
- Repository management
- Workspaces and branching strategies
- Code migration across environments (DEV, TEST, PROD)
- Basic understanding of web UI customization and troubleshooting
- Knowledge of OOTB AI functionalities in Oracle CX Sales / Fusion Cloud
- Experience with Oracle Application Composer for extending and customizing CX Sales applications (fields, objects, page layouts, business logic)
Benefits
Comp & perks- Professional development