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Elevance Health

Family Care, Registered Nurse

Elevance Health

RN case manager coordinating Wisconsin Family Care for Elevance Health members. Assessing needs, developing care plans, and coordinating long-term services across member communities.

Posted 8/18/2026full-timeWaukesha • Wisconsin • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in case management and care coordination for individuals with chronic illnesses and disabilities, ensuring access to necessary services and support. Proficient in developing and revising person-centered care plans while collaborating with interdisciplinary teams.

Highest-signal resume keywords
RN License in WisconsinCase Management ExperienceExperience with Chronic IllnessesInterpersonal and Communication SkillsAbility to Travel for In-Person Visits

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Case ManagementFunctional AssessmentsCare Plan DevelopmentChronic Illness ManagementService Coordination
Soft Skills
Problem-Solving AbilitiesCrisis ManagementTeam Collaboration
Tools & Technologies
Telephonic CommunicationTechnology Utilization
Certifications & Qualifications
Associate of Science in NursingBachelor of Science in Nursing
Industry Keywords
Long-Term CareFamily CareBehavioral HealthSocial ServicesHealthcare Teams

About the role

Key responsibilities & impact
  • Manage each member's case within the scope of RN licensure
  • Develop, monitor, evaluate, and revise person-centered member care plans
  • Perform telephonic and face-to-face functional assessments
  • Identify, evaluate, coordinate, and manage physical health, behavioral health, social services, and long-term support needs
  • Identify members at risk for complications and coordinate care with members and healthcare teams
  • Manage members with chronic illnesses, co-morbidities, and/or disabilities to support efficient utilization of health benefits
  • Obtain member histories and establish short- and long-term goals with members, caregivers, families, natural supports, and physicians
  • Identify members who may benefit from alternative levels of care or waiver programs
  • Ensure members' access to required services
  • Facilitate service authorizations and referrals within the benefits structure or through permissible extra-contractual arrangements
  • Collaborate with Medical Directors, Physician Advisors, and interdisciplinary teams on care management and person-centered plans
  • Help resolve provider, claims, and service issues
  • Travel to worksites and other locations, including members' homes and communities, for in-person visits

Requirements

What you’ll need
  • Associate of Science in Nursing or Bachelor of Science in Nursing, or equivalent combination of education and experience
  • Minimum 3 years of experience working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role
  • Current, active, valid, and unrestricted RN license in Wisconsin required
  • Minimum 1 year of experience working with at least one Family Care target population
  • BA/BS in Health/Nursing preferred
  • Case management experience with older adults or individuals with disabilities strongly preferred
  • Long-term care background preferred
  • Family Care/Partnership experience preferred
  • Comfortable using technology preferred
  • Strong interpersonal and communication skills
  • Ability to work collaboratively in a team environment
  • Problem-solving and crisis-management abilities
  • Ability to travel to worksites and members' homes/communities for in-person visits
  • Must meet applicable vaccination requirements for certain patient/member-facing roles, unless an acceptable explanation is provided

Benefits

Comp & perks
  • Merit increases
  • Paid holidays
  • Paid Time Off
  • Incentive bonus programs
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Short-term disability benefits
  • Long-term disability benefits
  • 401(k) with company match
  • Stock purchase plan
  • Life insurance
  • Wellness programs
  • Financial education resources
  • Accommodation support for the job application process