LTSS Service Coordinator, Clinician

Elevance Health

LTSS clinician coordinating care for Indiana members at Elevance Health, a health insurance company. Assisting RNs with assessments, care plans, and long-term support coordination.

Posted 8/18/2026full-timeIndianapolis • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in case management and care coordination for individuals with chronic illnesses and disabilities, while adhering to state licensure requirements. Proficient in collaborating with healthcare teams to optimize member care and support effective utilization of health benefits.

Highest-signal resume keywords

LPN/LVN LicenseExperience With Chronic IllnessesService CoordinationClinical Data CollectionUnderstanding Of Disease Processes

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care CoordinationTelephonic AssessmentsFace-To-Face AssessmentsClinical Guidelines ApplicationMember Risk Identification

Soft Skills

CollaborationCommunicationOrganizational Skills

Certifications & Qualifications

Current Unrestricted LPN/LVN LicenseLSWLCSWLMSW

Industry Keywords

Long-Term Services And SupportsChronic Illness ManagementCo-MorbiditiesHealthcare Team CoordinationAlternative Levels Of Care

About the role

Key responsibilities & impact

Work under the direction and supervision of an RN with overall responsibility for the member's case as required by applicable state law and contract
Contribute to the LTSS care coordination process within the scope of licensure
Assist the responsible RN with telephonic or face-to-face assessments
Identify, evaluate, coordinate, and manage members' physical health, behavioral health, social services, and long-term services and supports needs
Assist the responsible RN in identifying members at risk for complications
Obtain clinical data as directed by the responsible RN
Assist in identifying members who may benefit from alternative levels of care or waiver programs
Provide collected information to the responsible RN for verification, interpretation, additional assessment, and care-plan development
Participate in coordinating care for members with chronic illnesses, co-morbidities, and/or disabilities
Coordinate with the RN, member, and healthcare team to support cost-effective and efficient utilization of health benefits
Travel to client sites, worksites, and other designated locations as necessary
Attend office meetings or training and work onsite at least once per week under the hybrid workforce strategy

Requirements

What you’ll need

LPN/LVN, LSW, LCSW, LMSW, or another non-RN license in accordance with applicable state law
Nursing Diploma or Associate of Science in Nursing or a related field, or equivalent combination of education and experience
Minimum 2 years of experience working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator or similar role
Current, unrestricted LPN/LVN, LSW, LCSW, LMSW, or other non-RN license, as allowed by state law, in applicable state(s)
May require state-specified certification based on state law and/or contract
Ability to work within the scope of licensure
Understanding of disease processes and terminology
Ability to apply clinical guidelines without requiring nursing judgment
Ability to travel to worksites, client sites, and other locations as necessary
Preferred: MA/MS in social work

Benefits

Comp & perks

Merit increases
Paid holidays
Paid Time Off
Incentive bonus programs
Medical benefits
Dental benefits
Vision benefits
Short-term disability benefits
Long-term disability benefits
401(k) with company match
Stock purchase plan
Life insurance
Wellness programs
Financial education resources