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Elevance Health

LTSS Service Coordinator, Clinician

Elevance Health

LTSS clinician coordinating physical, behavioral, and social care for Indiana members. Supporting RNs with assessments and care plans at Elevance Health, a whole-health insurance company.

Posted 8/11/2026full-timeIndianapolis • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in care coordination for members with chronic illnesses and disabilities, utilizing clinical guidelines and collaborating effectively with healthcare teams. Holds relevant licensure and possesses strong assessment skills to identify and manage member needs.

Highest-signal resume keywords
LPN/LVN LicenseExperience With Chronic IllnessesCare CoordinationClinical Assessment SkillsField-Based Role

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Clinical Data CollectionCare-Plan DevelopmentDisease Process UnderstandingTelephonic AssessmentsFace-to-Face Assessments
Soft Skills
CollaborationCommunication
Certifications & Qualifications
Current Unrestricted LPN/LVN LicenseState-Specified Certification
Industry Keywords
Long-Term Services And SupportsService CoordinationBehavioral HealthSocial ServicesCo-Morbidities

About the role

Key responsibilities & impact
  • Work under the direction and supervision of an RN with overall responsibility for the member's case as required by applicable state law and contract
  • Contribute to the LTSS care coordination process within the scope of licensure
  • Assist the responsible RN with telephonic or face-to-face assessments to identify, evaluate, coordinate, and manage members' physical health, behavioral health, social services, and long-term services and supports needs
  • Assist the responsible RN in identifying members at high risk for complications
  • Obtain clinical data as directed by the responsible RN
  • Assist in identifying members who may benefit from an alternative level of care or waiver programs
  • Provide collected information to the responsible RN for verification, interpretation, additional assessments, and care-plan development
  • Participate in coordinating care for members with chronic illnesses, co-morbidities, and/or disabilities
  • Collaborate with the RN, member, and health care team to support cost-effective and efficient utilization of health benefits
  • Apply clinical guidelines and understand disease processes and terminology without exercising nursing judgment
  • Travel to client sites, worksites, and other locations as necessary

Requirements

What you’ll need
  • LPN/LVN, LSW, LCSW, LMSW, or another non-RN license in accordance with applicable state law
  • Nursing Diploma or Associate of Science in Nursing or a related field
  • Minimum of 2 years of experience working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator or similar role, or an equivalent combination of education and experience
  • Current, unrestricted LPN/LVN, LSW, LCSW, LMSW, or another non-RN license as allowed by state law in applicable state(s)
  • May require state-specified certification based on state law and/or contract
  • Candidate should reside in Johnson County, Indiana and Shelby County, Indiana
  • Ability to work in a field-based role and travel to client sites or designated locations
  • Preferred: MA/MS in social work
  • Travel to the worksite and other locations as necessary preferred

Benefits

Comp & perks
  • Merit increases
  • Paid holidays
  • Paid Time Off
  • Incentive bonus programs (unless covered by a collective bargaining agreement)
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Short-term disability benefits
  • Long-term disability benefits
  • 401(k) with company match
  • Stock purchase plan
  • Life insurance
  • Wellness programs
  • Financial education resources
  • Accommodation support for applicants requiring assistance in the application process