Program Consultant – LTSS

Elevance Health

Program Consultant managing external client-facing LTSS healthcare programs for Elevance Health. Monitoring compliance, reporting KPIs, and driving operational improvements across business partners.

Posted 8/10/2026full-timeIndianapolis • Florida, Ohio, Tennessee • 🇺🇸 United StatesMid-LevelSenior💰 $71,680 - $107,520 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in external client-facing program management, with a strong focus on compliance, performance metrics, and data-informed decision-making. Proficient in developing and implementing reporting solutions and training programs to enhance operational efficiency.

Highest-signal resume keywords

External Client-Facing Program ManagementContract Performance MonitoringData Analysis and KPI IdentificationBehavioral Health Program ExperienceProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program DevelopmentCompliance MonitoringPerformance Trend AnalysisPolicy EnhancementEnterprise Reporting Solutions

Soft Skills

Stakeholder CommunicationRelationship ManagementTraining Coordination

Tools & Technologies

HIP (Healthy Innovation Platform)TableauThoughtSpotCompliance 360

Certifications & Qualifications

Professional Designation Related to the Field

Industry Keywords

LTSS Market ExperienceBehavioral Health ProgramsRegulatory StandardsContractual Requirements

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Develop and manage one or more external client-facing programs within a business unit
Monitor contract performance metrics and identify changes to contractual requirements, regulatory standards, and compliance obligations
Assess contract and regulatory updates and recommend policy and process enhancements
Develop, implement, and maintain enterprise reporting solutions
Create documentation and deliver training to stakeholders
Analyze performance trends, KPIs, and operational data to identify improvement opportunities
Support strategic initiatives and drive data-informed decision-making
Manage program development, approval, implementation, and compliance
Ensure programs meet stated objectives
Provide subject matter expertise for day-to-day business issues
Research applicable subject-matter practices and monitor industry trends
Manage relationships and partner with corporate and regional business areas
Coordinate training related to external client-facing programs
Develop program success measures and conduct periodic program assessments

Requirements

What you’ll need

BA/BS in a related field and minimum of 3 years of experience in external client-facing program management, or an equivalent combination of education and experience
Lived experience with behavioral health programs strongly preferred for the Behavioral Health organization
Graduate degree preferred
Professional designation related to the field preferred
Project management experience preferred
LTSS market experience strongly preferred
Experience with HIP (Healthy Innovation Platform), Tableau, ThoughtSpot, and/or Compliance 360 preferred
Ability to work in-office 1–2 days per week
Must reside within a reasonable commuting distance of a posting location unless accommodation is granted as required by law

Benefits

Comp & perks

Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Merit increases
Paid holidays
Paid Time Off
Incentive bonus programs
Medical benefits
Dental benefits
Vision benefits
Short-term disability benefits
Long-term disability benefits
401(k) + match
Stock purchase plan
Life insurance
Wellness programs
Financial education resources