Patient Transportation Representative

Elevance Health

Patient Transportation Representative providing transport services for members in Puerto Rico. Ensuring effective service through communication, scheduling, and empathy towards members' needs.

Posted 7/22/2026full-time🇵🇷 Puerto RicoJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and effective communication while providing transportation services to members and patients. Capable of working independently with attention to detail and empathy, ensuring compliance and quality service delivery.

Highest-signal resume keywords

Authorization For Medical Care CertificationCategory 4 Driver's LicenseCPR CertificationCustomer Service ExperienceExperience With Geriatric Population

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Attention To DetailEmpathyStrong Communication Skills

Tools & Technologies

Mobile PhonesApplications

Certifications & Qualifications

Authorization For Medical Care CertificationCategory 4 Driver's LicenseCertificate Of Law 300CPR Certification

Industry Keywords

Health Service TransportationGeriatric CareCompliance MonitoringQuality Service

About the role

Key responsibilities & impact

Drives members/patients back and forth to their health service centers
Contacts the affiliate to confirm the coordinated service
Contacts the member to report they are near the pickup location
Follows up on the service provided, making changes in the status of services in the platform, to ensure effective monitoring and compliance, and guarantee quality service
Associates in this role are expected to be able to work independently, be punctual, have attention to details, be empathetic to the situations of others and have strong communication and customer service skills
Drive long distances more than 3 days a week

Requirements

What you’ll need

Requires Authorization for Medical Care certification issued by the Bureau of Transportation and Other Public Services
Category 4 Driver's License (Chauffer’s license) in good standing
Certificate of Law 300
Current National CPR Foundation Cardiopulmonary Resuscitation (CPR) certification or obtained within 15 days of hire
High school diploma/GED preferred
Associate degree in an area related to health is preferred
1 year of related customer service experience is strongly preferred
Experience working with geriatric population is preferred
Experience handling electronic equipment such as mobile phones and applications are preferred

Benefits

Comp & perks

Merit increases
Paid holidays
Paid Time Off
Incentive bonus programs
Medical benefits
Dental benefits
Vision benefits
Short-term disability benefits
Long-term disability benefits
401(k) +match
Stock purchase plan
Life insurance
Wellness programs
Financial education resources