Behavioral Health Case Manager II

Elevance Health

Behavioral Health Case Manager II at Elevance Health supporting members with behavioral health and substance abuse needs. Conducting assessments and developing care plans for member support.

Posted 7/22/2026full-timeRocky Hill • Connecticut • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in case management, clinical assessment, and care planning for individuals with complex psychiatric and substance abuse disorders. Proficient in utilizing motivational interviewing techniques and coordinating care to ensure access to quality services.

Highest-signal resume keywords

Case ManagementClinical AssessmentMotivational InterviewingManaged Care ExperienceBilingual in Spanish and/or Portuguese

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical ExperienceBehavioral HealthSubstance Abuse TreatmentCare Plan DevelopmentTelephonic Coaching

Soft Skills

Clinical JudgmentInterpersonal Communication

Certifications & Qualifications

Active Unrestricted LicenseRNLCSWLMHCLICSWLPC

Industry Keywords

Complex Psychiatric DisordersSubstance Abuse DisorderHealth CoachingMember AccessCost Effective Care

About the role

Key responsibilities & impact

Responsible for performing case management telephonically and/or by home visits
Responds to more complex cases and account specific requests
Uses appropriate screening criteria knowledge and clinical judgment to assess member needs
Conducts assessments to identify individual needs and develops specific care plan
Monitors and evaluates effectiveness of care plan and modifies plan as needed
Supports member access to appropriate quality and cost effective care
Coordinates with internal and external resources to meet identified needs

Requirements

What you’ll need

Requires MA/MS in social work counseling or a related behavioral health field or a degree in nursing
Minimum of 3 years of clinical experience in social work counseling
Broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment
Current active unrestricted license (e.g. RN, LCSW, LMHC, LICSW, LPC)
Previous experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders
Managed care experience required
Experience in health coaching and motivational interviewing techniques preferred
Spanish and/or Portuguese bilingual preferred

Benefits

Comp & perks

Merit increases
Paid holidays
Paid Time Off
Incentive bonus programs
Medical benefits
Dental benefits
Vision benefits
Short and long term disability benefits
401(k) + match
Stock purchase plan
Life insurance
Wellness programs
Financial education resources