Care Navigator, Transitions of Care

Elevance Health

Care Navigator ensuring appropriate member treatment plans are followed for CareBridge Health. Coordinating care, assessing compliance, and recommending service modifications while enhancing member health outcomes.

Posted 7/14/2026full-timeAtlanta • Florida, Montana, Tennessee • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in coordinating follow-up care plans, assessing member compliance, and identifying barriers to treatment. Proficient in communication, problem-solving, and facilitating improvements in healthcare processes.

Highest-signal resume keywords

Care CoordinationMember Compliance AssessmentProcess ImprovementBilingual CommunicationCertified Nurse Assistant

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care Plan CoordinationTreatment Plan ModificationReport PreparationReferral CoordinationHealth Risk Coaching

Soft Skills

Interpersonal CommunicationProblem-SolvingFacilitationAnalytical Thinking

Certifications & Qualifications

Certified Nurse AssistantCertified Medical Assistant

Industry Keywords

HealthcarePatient CareQuality GoalsComplianceCase Management

About the role

Key responsibilities & impact

Coordinates follow-up care plan needs for members by scheduling appointments or enrolling members in programs
Assesses member compliance with medical treatment plans via telephone or through on-site visits
Identifies barriers to plan compliance and coordinates resolutions
Identifies opportunities that impact quality goals and recommends process improvements
Recommends treatment plan modifications and determines need for additional services, in conjunction with case management and provider
Coordinates identification of and referral to local, state or federally funded programs
Coaches members on ways to reduce health risks
Prepares reports to document case and compliance updates
Establishes and maintains relationships with agencies identified in appropriate contract

Requirements

What you’ll need

Requires a H.S. diploma or equivalent and a minimum of 1 year related experience
bilingual or multi-language skills may be required
Certified nurse assistant or certified medical assistant and/or BS/BA degree in a related field preferred
strong oral, written and interpersonal communication skills
problem-solving skills
facilitation skills
analytical skills

Benefits

Comp & perks

merit increases
paid holidays
Paid Time Off
incentive bonus programs (unless covered by a collective bargaining agreement)
medical
dental
vision
short and long term disability benefits
401(k) +match
stock purchase plan
life insurance
wellness programs
financial education resources