Manager, Patient Engagement Specialist – Transitions of Care

Elevance Health

Manager Patient Engagement Specialist overseeing customer service unit in CareBridge Health. Aiming to enhance patient engagement and service quality through leadership and oversight.

Posted 7/9/2026full-timeNashville • Florida, Kansas, Tennessee • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

May be responsible for establishing department policies and procedures
Audits to monitor efficiency and compliance with policies
prepares specialized reports
may be assigned to special project work consistent with the role and dictated by the needs of the business
Hires, trains, coaches, counsels, and evaluates performance of direct reports

Requirements

What you’ll need

Requires BA/BS degree
minimum of 5 years in customer service environment
any combination of education and experience which would provide an equivalent background

Benefits

Comp & perks

merit increases
paid holidays
Paid Time Off
incentive bonus programs
medical
dental
vision
short and long term disability benefits
401(k) +match
stock purchase plan
life insurance
wellness programs
financial education resources

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Report PreparationPolicy DevelopmentAudit MonitoringProject Management

Soft Skills

CoachingCounselingTeam Building

Certifications

BA/BS Degree