Health Program Representative I

Elevance Health

Health Program Representative I engaging with members for care management program enrollment and information. Providing essential support via inbound/outbound calls and managing member interactions effectively.

Posted 7/6/2026full-timeRichmond • Colorado, Montana, Nevada, Virginia • 🇺🇸 United StatesJunior💰 $16 - $27 per hourWebsite

About the role

Key responsibilities & impact

Provides initial contact between distinct Care Management programs and specific identified members
Handles inbound/outbound enrollment and engagement calls with eligible members
Gathers and records appropriate member information via telephone
Encourages members to participate in care management programs
Records call details and directs member inquiries to appropriate clinical staff

Requirements

What you’ll need

HS diploma or the equivalent
Minimum of 6 months experience in a telesales or customer service
Computer/keyboarding proficiency strongly preferred
Knowledge of company products, services and benefits preferred

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Remote work options
Professional development opportunities
Bonuses
Employee recognition programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Call HandlingData EntryInformation GatheringEnrollment ProcessingMember Outreach

Soft Skills

Communication SkillsInterpersonal SkillsEmpathyPersuasion

Certifications

High School Diploma