LTSS Service Coordinator

Elevance Health

LTSS Service Coordinator handling service coordination functions for specialized programs in Tennessee. Conducting assessments and developing support plans for individuals’ health and care needs.

Posted 7/3/2026full-timeKnoxville • Tennessee • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

This position will serve Knox and its surrounding counties in TN.
Field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as required.
Conduct service coordination functions for a defined caseload of individuals in specialized programs.
Facilitate the Person Centered Planning process that documents the member’s preferences and needs.
Conduct assessments and develop a comprehensive Person Centered Support Plan (PCSP).
Interface with Medical Directors and participate in interdisciplinary care rounds.
Engage the member’s circle of support and manage physical health/behavioral health/LTSS needs.
Perform face to face program assessments using various tools.
Apply motivational interviewing techniques for evaluations and coordination.

Requirements

What you’ll need

Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency; or any combination of education and experience which would provide an equivalent background.
Specific education, years, and type of experience may be required based upon state law and contract requirements.
BA/BS degree field of study in health care related field preferred.
Travels to worksite and other locations as necessary.

Benefits

Comp & perks

merit increases
paid holidays
Paid Time Off
incentive bonus programs (unless covered by a collective bargaining agreement)
medical
dental
vision
short and long term disability benefits
401(k) +match
stock purchase plan
life insurance
wellness programs
financial education resources

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Assessment ConductingPerson Centered Support Plan DevelopmentService CoordinationClient Needs EvaluationHealth Needs Management

Soft Skills

Interpersonal CommunicationEngagement SkillsTeam Collaboration