LTSS Service Coordinator – Case Manager

Elevance Health

LTSS Service Coordinator responsible for conducting assessments and managing care coordination in Broward County. Bilingual candidates preferred for effective communication and outreach.

Posted 7/2/2026full-timeFt. Lauderdale • Florida • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in case management and program assessments, effectively coordinating care for members with chronic illnesses and disabilities. Proficient in managing non-clinical needs and navigating utilization management processes while ensuring compliance with care plans.

Highest-signal resume keywords

Case ManagementProgram AssessmentUtilization ManagementBilingual in English/SpanishSocial Work Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program Assessment ToolsUtilization RequestsDocumentation ManagementCare Plan AlignmentChronic Illness Management

Soft Skills

CommunicationCoordinationProblem-Solving

Certifications & Qualifications

BA/BS Degree

Industry Keywords

LTSSSocial WorkHospital Discharge PlanningMember GrievancesState Audits

About the role

Key responsibilities & impact

Responsible for performing face to face program assessments (using various tools with pre-defined questions) for identification
Uses tools and pre-defined identification process, identifies members with potential clinical health care needs
Coordinates those member’s cases (serving as the single point of contact) with the clinical healthcare management and interdisciplinary team
Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities
Submits utilization/authorization requests to utilization management with documentation supporting and aligning with the individual’s care plan
Responsible for reporting critical incidents to appropriate internal and external parties
Assists and participates in appeal or fair hearings, member grievances, appeals, and state audits

Requirements

What you’ll need

Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency
Bilingual in English/ Spanish strongly preferred
LTSS, case management, social work or hospital discharge planning experience preferred

Benefits

Comp & perks

merit increases
paid holidays
Paid Time Off
incentive bonus programs
medical
dental
vision
short and long term disability benefits
401(k) +match
stock purchase plan
life insurance
wellness programs
financial education resources