Financial Ops Recovery Process Specialist

Elevance Health

Financial Ops Recovery Process Specialist at Elevance Health delivering technical direction in financial operations. Responsible for training, support, and operational improvements for associates.

Posted 7/1/2026full-timeWoodland Hills • California, Colorado, Illinois, Massachusetts, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $32 - $55 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in financial operations and claims processing, with a strong focus on operational training, process improvement, and quality assurance. Proficient in handling complex case research and providing technical guidance to associates.

Highest-signal resume keywords

Financial OperationsClaims ProcessingOperational TrainingProcess ImprovementQuality Assurance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Case ResearchWorkflow AnalysisProcess DevelopmentTechnical GuidanceOperational Improvement

Soft Skills

Problem SolvingCommunicationTeam Leadership

Tools & Technologies

WGSFACETS

Industry Keywords

High-Volume OperationsPolicy ReviewQuality Standards

About the role

Key responsibilities & impact

Provide technical direction, guidance and resources to associates on a day-to-day basis
Serve as a first line resource for financial operations associates for workflow and technical related processes
Provide operational training, assist associates by answering day-to-day technical questions
Monitor inventory to ensure workflow remains uninterrupted
Handle complex case research and resolution
Review and monitor associates work for quality standards
Review department policy and procedure manuals for accuracy
Research operations workflow problems and system irregularities
Assist with the development and testing of process improvement solutions and operational improvements

Requirements

What you’ll need

Requires a BA/BS and minimum of 3 years related experience
Previous experience in high-volume operations claims processing is strongly preferred
Experience working in WGS is highly preferred
Work experience in FACETS is highly preferred

Benefits

Comp & perks

comprehensive benefits package
incentive and recognition programs
equity stock purchase
401k contribution
merit increases
paid holidays
Paid Time Off
short and long term disability benefits
wellness programs
financial education resources