LTSS Service Coordinator – Case Manager

Elevance Health

LTSS Service Coordinator managing care coordination and support plans for individuals in specialized programs. Collaborating with healthcare teams and supporting the physical and behavioral health needs of clients.

Posted 6/30/2026full-timeVero Beach • Florida • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in conducting assessments and developing Person Centered Support Plans (PCSP) while effectively coordinating services for individuals with physical health, behavioral health, and long-term support needs. Proficient in engaging interdisciplinary teams and facilitating Person Centered Planning processes.

Highest-signal resume keywords

Person Centered PlanningCase ManagementSocial Work ExperienceLTSS KnowledgeBilingual in English/Spanish

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Assessment DevelopmentPerson Centered Support Plan (PCSP)Service CoordinationInterdisciplinary Care CollaborationGoal Documentation

Soft Skills

CommunicationCollaborationEngagement

Industry Keywords

LTSSSocial Work AgencyHospital Discharge PlanningCare Team ManagementMember Support

About the role

Key responsibilities & impact

Responsible for conducting service coordination functions for a defined caseload of individuals in specialized programs.
In collaboration with the person supported, facilitates the Person Centered Planning process that documents the member’s preferences, needs and self-identified goals.
Conducts assessments and develops a comprehensive Person Centered Support Plan (PCSP) and backup plan.
Interfaces with Medical Directors and participates in interdisciplinary care rounds to support development of a fully integrated care plan.
Engages the member’s circle of support and overall management of the individuals physical health (PH)/behavioral health (BH)/LTSS needs.
Documents short and long-term service and support goals in collaboration with the member’s chosen care team that may include, caregivers, family, natural supports, service providers, and physicians.
Identifies members that would benefit from an alternative level of service or other waiver programs.

Requirements

What you’ll need

Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency; or any combination of education and experience which would provide an equivalent background.
Specific education, years, and type of experience may be required based upon state law and contract requirements.
BA/BS degree field of study in health care related field preferred.
Bilingual in English/ Spanish strongly preferred.
LTSS, case management, social work or hospital discharge planning experience preferred.

Benefits

Comp & perks

merit increases
paid holidays
Paid Time Off
incentive bonus programs (unless covered by a collective bargaining agreement)
medical
dental
vision
short and long term disability benefits
401(k) +match
stock purchase plan
life insurance
wellness programs
financial education resources