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LTSS Service Coordinator – Case Manager
Elevance HealthLTSS Service Coordinator managing care coordination and support plans for individuals in specialized programs. Collaborating with healthcare teams and supporting the physical and behavioral health needs of clients.
About the role
Key responsibilities & impact- Responsible for conducting service coordination functions for a defined caseload of individuals in specialized programs.
- In collaboration with the person supported, facilitates the Person Centered Planning process that documents the member’s preferences, needs and self-identified goals.
- Conducts assessments and develops a comprehensive Person Centered Support Plan (PCSP) and backup plan.
- Interfaces with Medical Directors and participates in interdisciplinary care rounds to support development of a fully integrated care plan.
- Engages the member’s circle of support and overall management of the individuals physical health (PH)/behavioral health (BH)/LTSS needs.
- Documents short and long-term service and support goals in collaboration with the member’s chosen care team that may include, caregivers, family, natural supports, service providers, and physicians.
- Identifies members that would benefit from an alternative level of service or other waiver programs.
Requirements
What you’ll need- Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency; or any combination of education and experience which would provide an equivalent background.
- Specific education, years, and type of experience may be required based upon state law and contract requirements.
- BA/BS degree field of study in health care related field preferred.
- Bilingual in English/ Spanish strongly preferred.
- LTSS, case management, social work or hospital discharge planning experience preferred.
Benefits
Comp & perks- merit increases
- paid holidays
- Paid Time Off
- incentive bonus programs (unless covered by a collective bargaining agreement)
- medical
- dental
- vision
- short and long term disability benefits
- 401(k) +match
- stock purchase plan
- life insurance
- wellness programs
- financial education resources
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Assessment DevelopmentPerson Centered Support Plan (PCSP)Service CoordinationInterdisciplinary Care CollaborationGoal Documentation
Soft Skills
CommunicationCollaborationEngagement