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LTSS Service Coordinator, RN – Telehealth
Elevance HealthLTSS Service Coordinator managing member care within the healthcare continuum through telehealth assessments. Elevance Health focuses on improving lives and communities through innovative care solutions.
Posted 6/30/2026full-timeLake Success • New York • 🇺🇸 United StatesMid-LevelSenior💰 $42 - $63 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in telephonic clinical assessments, care coordination for members with chronic illnesses, and developing individualized care plans. Proficient in collaborating with healthcare teams and managing member access to services while supervising non-RN clinicians.
Highest-signal resume keywords
Registered Nurse (RN)Chronic Illness ManagementCare CoordinationBilingual (Spanish, Mandarin, Cantonese)Case Management Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Telephonic Clinical AssessmentIndividual Care Plan DevelopmentMember History EvaluationGoal SettingChronic Illness Management
Soft Skills
CollaborationSupervisionCommunication
Certifications & Qualifications
Current RN License in NYState-Specified Certification
Industry Keywords
Service CoordinatorMedicare ExperienceCo-MorbiditiesDisabilitiesHealth Care Team
About the role
Key responsibilities & impact- Responsible for performing telephonic clinical assessments for the identification, evaluation, coordination and management of member's needs
- Identifies members for high risk complications and coordinates care in conjunction with the member and the health care team
- Manages members with chronic illnesses, co-morbidities, and/or disabilities
- Obtains a thorough and accurate member history to develop an individual care plan
- Establishes short and long term goals in collaboration with the member, caregivers, family, natural supports, physicians
- Ensures the member's access to those services
- Directs and/or supervises the work of any non-RN clinicians in coordinating services for the member
Requirements
What you’ll need- Requires an RN and minimum of 3 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role
- Current, unrestricted RN license in NY required
- Bachelor's in Health/Nursing preferred
- Bilingual in Spanish, Mandarin, or Cantonese highly preferred
- May require state-specified certification based on state law and/or contract
- CHHA and/or Medicare Experience Preferred
Benefits
Comp & perks- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
- Paid Time Off