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Senior Documentation Analyst
Elevance HealthDocumentation Analyst Sr. responsible for documentation and support for Georgia behavioral health programs.
About the role
Key responsibilities & impact- Responsible for researching and documenting more complex projects and work processes to ensure business continuity and consistency
- Provide administrative and operational support to ensure efficient program operations and timely service delivery
- Research, extrapolate, compile and validate data on flows, systems, coding, and processing issues
- Make recommendations for process changes and work with management to obtain sign-off and implementation
- Develop and update flows and end-user documentation based on research and system changes
- Facilitate issues meetings
- Assist in managing intranet site by uploading procedures and maintaining a daily bulletin
- Provide administrative support for DBHDD and GHV program activities
- Receive, research, and respond to landlord inquiries related to rent payments and payment processing
- Collaborate with internal teams, landlords, and other stakeholders to resolve issues and support successful program operations
Requirements
What you’ll need- Requires H.S. diploma
- 3-5 years related experience, of which at least 2 should be in documentation
- Knowledge and experience of DBHDD is strongly preferred
- Experience with Housing voucher programs is preferred
- Knowledge of Behavioral Health (mental health) is very helpful
- Experience working with State and local government is preferred
- Excellent organizational skills and strong attention to detail
- Customer service aptitude
- Ability to manage multiple priorities while maintaining compliance with program guidelines and contractual requirements
Benefits
Comp & perks- merit increases
- paid holidays
- Paid Time Off
- incentive bonus programs
- medical
- dental
- vision
- short and long term disability benefits
- 401(k) +match
- stock purchase plan
- life insurance
- wellness programs
- financial education resources
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Data ValidationProcess DocumentationResearch SkillsFlow DevelopmentIssue Resolution
Soft Skills
Organizational SkillsAttention to DetailMulti-Priority Management