Senior Documentation Analyst

Elevance Health

Documentation Analyst Sr. responsible for documentation and support for Georgia behavioral health programs.

Posted 6/30/2026full-timeAtlanta • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in documentation processes and administrative support, with a strong focus on program operations and compliance. Proficient in collaborating with stakeholders to enhance service delivery and resolve issues effectively.

Highest-signal resume keywords

Documentation ExperienceDBHDD KnowledgeHousing Voucher ProgramsBehavioral Health KnowledgeCustomer Service Aptitude

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ValidationProcess DocumentationResearch SkillsFlow DevelopmentIssue Resolution

Soft Skills

Organizational SkillsAttention to DetailMulti-Priority Management

Tools & Technologies

Intranet Management

Industry Keywords

Behavioral HealthState GovernmentLocal GovernmentProgram Compliance

About the role

Key responsibilities & impact

Responsible for researching and documenting more complex projects and work processes to ensure business continuity and consistency
Provide administrative and operational support to ensure efficient program operations and timely service delivery
Research, extrapolate, compile and validate data on flows, systems, coding, and processing issues
Make recommendations for process changes and work with management to obtain sign-off and implementation
Develop and update flows and end-user documentation based on research and system changes
Facilitate issues meetings
Assist in managing intranet site by uploading procedures and maintaining a daily bulletin
Provide administrative support for DBHDD and GHV program activities
Receive, research, and respond to landlord inquiries related to rent payments and payment processing
Collaborate with internal teams, landlords, and other stakeholders to resolve issues and support successful program operations

Requirements

What you’ll need

Requires H.S. diploma
3-5 years related experience, of which at least 2 should be in documentation
Knowledge and experience of DBHDD is strongly preferred
Experience with Housing voucher programs is preferred
Knowledge of Behavioral Health (mental health) is very helpful
Experience working with State and local government is preferred
Excellent organizational skills and strong attention to detail
Customer service aptitude
Ability to manage multiple priorities while maintaining compliance with program guidelines and contractual requirements

Benefits

Comp & perks

merit increases
paid holidays
Paid Time Off
incentive bonus programs
medical
dental
vision
short and long term disability benefits
401(k) +match
stock purchase plan
life insurance
wellness programs
financial education resources