Account Manager II, Northeast

Elevance Health

CarelonRx Account Manager responsible for client relationships and operational excellence. Delivering best-in-class service and leveraging data for account performance.

Posted 7/1/2026full-timeNew York City • New Jersey, New York • 🇺🇸 United StatesJuniorMid-Level💰 $85,468 - $133,776 per yearWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Cultivates/builds relationships with broker/consultant/client key decision makers through quality service.
Influences and collaborates with internal partners to deliver best-in-class service including resolving operational issues, root cause analysis, and driving recovery efforts that directly influence account retention and growth.
Executes client-specific operational deliverables including benefit set up, reporting, and project support as needed.
Implements/manages contractual obligations including standard performance/operational guarantees and rebate strategies.
Leverages data to track account performance and identify trends/opportunities for input/recommendations on client growth and retention strategies.
Responsible for operational understanding of all Rx products and solutions.
Supports implementation for new/existing clients and contract renewals.
Trains/mentors lower-level Account Management staff.

Requirements

What you’ll need

Requires a BA/BS and a minimum of 2 years of related experience in account management, sales, or managing business/client relationships; or any combination of education and experience which would provide an equivalent background.
PBM, client-facing experience strongly preferred.
Experience in Pharmacy Operations strongly preferred.
Proficiency using Excel (Pivot Tables, V-Lookups, etc) and Tableau strongly preferred.

Benefits

Comp & perks

Health insurance
401(k) contribution
Equity stock purchase
Paid Time Off
Paid holidays
Wellness programs
Financial education resources

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Root Cause AnalysisOperational Issue ResolutionBenefit Set UpReportingProject SupportContractual Obligation ManagementRebate StrategiesAccount Performance TrackingTrend IdentificationClient Growth Strategies

Soft Skills

Relationship BuildingCollaborationInfluencingTrainingMentoring