Account Manager II, Northeast

Elevance Health

CarelonRx Account Manager responsible for client relationships and operational excellence. Delivering best-in-class service and leveraging data for account performance.

Posted 6/30/2026full-timeNew York City • New Jersey, New York • 🇺🇸 United StatesJuniorMid-Level💰 $85,468 - $133,776 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Account Management and Pharmacy Operations, leveraging data analysis and client relationship management to drive account retention and growth. Proficient in executing operational deliverables and managing contractual obligations while mentoring junior staff.

Highest-signal resume keywords

Account ManagementPharmacy OperationsClient-Facing ExperienceData AnalysisExcel Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Root Cause AnalysisOperational Issue ResolutionBenefit Set UpReportingProject SupportContractual Obligation ManagementRebate StrategiesAccount Performance TrackingTrend IdentificationClient Growth Strategies

Soft Skills

Relationship BuildingCollaborationInfluencingTrainingMentoring

Tools & Technologies

ExcelTableau

Industry Keywords

PBMClient RelationshipsOperational GuaranteesAccount RetentionAccount Growth

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Cultivates/builds relationships with broker/consultant/client key decision makers through quality service.
Influences and collaborates with internal partners to deliver best-in-class service including resolving operational issues, root cause analysis, and driving recovery efforts that directly influence account retention and growth.
Executes client-specific operational deliverables including benefit set up, reporting, and project support as needed.
Implements/manages contractual obligations including standard performance/operational guarantees and rebate strategies.
Leverages data to track account performance and identify trends/opportunities for input/recommendations on client growth and retention strategies.
Responsible for operational understanding of all Rx products and solutions.
Supports implementation for new/existing clients and contract renewals.
Trains/mentors lower-level Account Management staff.

Requirements

What you’ll need

Requires a BA/BS and a minimum of 2 years of related experience in account management, sales, or managing business/client relationships; or any combination of education and experience which would provide an equivalent background.
PBM, client-facing experience strongly preferred.
Experience in Pharmacy Operations strongly preferred.
Proficiency using Excel (Pivot Tables, V-Lookups, etc) and Tableau strongly preferred.

Benefits

Comp & perks

Health insurance
401(k) contribution
Equity stock purchase
Paid Time Off
Paid holidays
Wellness programs
Financial education resources