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LTSS Service Coordinator – RN, Telehealth
Elevance HealthLTSS Service Coordinator - RN Telehealth managing telephonic clinical assessments and coordinating care for members. Must reside in the tri-state area and hold a current RN license in NY.
Posted 6/29/2026full-timeIselin • Connecticut, New Jersey, New York • 🇺🇸 United StatesMid-LevelSenior💰 $42 - $63 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in telephonic clinical assessments, care coordination, and management of members with chronic illnesses and disabilities. Proficient in developing individualized care plans and collaborating with healthcare teams to achieve optimal health outcomes.
Highest-signal resume keywords
Registered Nurse (RN)Case ManagementChronic Illness ManagementCare CoordinationBilingual (Spanish, Mandarin, Cantonese)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Telephonic Clinical AssessmentsIndividual Care Plan DevelopmentMember History EvaluationGoal SettingChronic Illness Management
Soft Skills
CollaborationCommunicationEmpathyProblem Solving
Certifications & Qualifications
Current RN License in NY
Industry Keywords
Service CoordinationCo-MorbiditiesDisabilitiesHealth Benefits Utilization
About the role
Key responsibilities & impact- Responsible for performing telephonic clinical assessments for the identification, evaluation, coordination and management of member's needs
- Identifies members for high risk complications and coordinates care in conjunction with the member and the health care team
- Manages members with chronic illnesses, co-morbidities, and/or disabilities, to insure cost effective and efficient utilization of health benefits
- Obtains a thorough and accurate member history to develop an individual care plan
- Establishes short and long term goals in collaboration with the member, caregivers, family, natural supports, physicians
Requirements
What you’ll need- Requires an RN and minimum of 3 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role
- Current, unrestricted RN license in NY required
- Bachelor's in Health/Nursing preferred
- Bilingual in Spanish, Mandarin, or Cantonese highly preferred
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
- Wellness programs