Behavioral Health EAP Consultant I

Elevance Health

Behavioral Health EAP Consultant I providing support and assistance to employees. Responsible for crisis intervention and accessing behavioral healthcare benefits under health plans.

Posted 6/18/2026full-timeDenver • California, Colorado, Nevada, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $64,764 - $106,398 per yearWebsite

About the role

Key responsibilities & impact

Supports Employee Assistance Program (EAP) service department by responding to initial customer contacts and request for services
Receives client request, assesses situation, determines appropriate course of action
Provides telephone and or on-site support for crisis intervention, assessment, short term problem resolution and referral to appropriate provider(s)
Manages Critical Incident Stress Debriefing requests
Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan
Manages shared mailbox that is used by clients and external vendor to forward information that must be reviewed and placed in documentation system

Requirements

What you’ll need

Requires a HS diploma or equivalent
Minimum of 3 years of direct psychiatric and/or substance abuse experience
Current unrestricted license such as LPC, LCSW, LMSW, LMFT, LMHC, or Licensed Professional Counselor, in applicable state(s) required
MA/MS preferred
Spanish Bilingual preferred

Benefits

Comp & perks

Health insurance
401k contribution
Paid holidays
Paid Time Off
Incentive and recognition programs
Comprehensive benefits package
Equity stock purchase

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

crisis interventionassessmentproblem resolutionbehavioral healthcaredocumentation system

Soft Skills

customer servicecommunicationempathyproblem-solvinginterpersonal skills

Certifications

LPCLCSWLMSWLMFTLMHC