Associate Manager, Clinical Support

Elevance Health

Associate Manager overseeing clinical support staff's daily workflow for a healthcare company. Requires supervisory experience and proficiency in Microsoft Office.

Posted 6/12/2026full-timeGrand Prairie • Texas • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

oversees and monitors the day-to-day workflow of clinical support staff
serves as a subject matter expert in the administrative and operational processes
assists in problem solving complex issues and cases, such as provider calls, e-services, and authorization issues
answers calls from providers and members and responds to phone inquiries
oversees out of network and chart review administrative processes
works to streamline processes to ensure productivity and accuracy
collaborates with internal departments on special projects and reporting
hires, trains, coaches, counsels, and evaluates performance of direct reports

Requirements

What you’ll need

high school diploma or equivalent with experience in the health field
6 to 12 months of managerial and/or supervisory experience highly preferred
Proficient in Microsoft Office Programs
Experience working in highly metric-driven environments
Experience leading remote teams
Experience in working with and pulling data
BA/BS degree in health or human services preferred

Benefits

Comp & perks

merit increases
paid holidays
Paid Time Off
incentive bonus programs
medical benefits
dental benefits
vision benefits
short and long term disability benefits
401(k) +match
stock purchase plan
life insurance
wellness programs
financial education resources

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisadministrative processesoperational processesproblem solvingperformance evaluationworkflow managementmetric-driven environmentsremote team leadership

Soft Skills

collaborationcoachingcounselingcommunicationorganizational skills

Certifications

high school diplomaBA/BS degree in health or human services