Behavioral Health Case Manager I

Elevance Health

Behavioral Health Case Manager I managing case management for members with behavioral health and substance abuse needs. Performing assessments and coordinating care with internal and external resources in a virtual environment.

Posted 6/11/2026full-timeDurham • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

performing case management telephonically and/or by home visits within the scope of licensure for members with behavioral health and substance abuse or substance abuse disorder needs.
Uses appropriate screening criteria knowledge and clinical judgment to assess member needs.
Conducts assessments to identify individual needs and develops care plan to address objectives and goals as identified during assessment.
Monitors and evaluates effectiveness of care plan and modifies plan as needed.
Supports member access to appropriate quality and cost effective care.
Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers.

Requirements

What you’ll need

Requires MA/MS in social work, counseling, or a related behavioral health field or a degree in nursing
minimum of 3 years clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment
Current active unrestricted license such as RN LCSW (as applicable by state law and scope of practice) LMHC LICSW LPC (as allowed by applicable state laws) LMFT LMSW (as allowed by applicable state laws) or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required
Experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders preferred

Benefits

Comp & perks

merit increases
paid holidays
Paid Time Off
incentive bonus programs
medical
dental
vision
short and long term disability benefits
401(k) +match
stock purchase plan
life insurance
wellness programs
financial education resources

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

case managementclinical assessmentcare plan developmentmonitoring and evaluationscreening criteriabehavioral health treatmentsubstance abuse treatmenttelephonic coachingin-person coachingpsychiatric treatment

Soft Skills

clinical judgmentcollaborationcommunicationorganizational skillsinterpersonal skills

Certifications

RNLCSWLMHCLICSWLPCLMFTLMSWClinical Psychologist