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Associate Manager, Clinical Support
Elevance HealthAssociate Manager Clinical Support overseeing clinical support staff for CareBridge Health. Managing operational processes and mentoring team members to improve day-to-day workflow.
About the role
Key responsibilities & impact- Overseeing and monitoring the day-to-day workflow of clinical support staff
- Serving as a subject matter expert in the administrative and operational processes
- Assisting in problem solving complex issues and cases, such as provider calls, e-services, and authorization issues
- Overseeing out of network and chart review administrative processes
- Collaborating with internal departments on special projects and reporting
- Hiring, training, coaching, counseling, and evaluating performance of direct reports
Requirements
What you’ll need- Requires high school diploma or equivalent with one year of experience in the healthcare field
- People leadership experience directly managing/supervising staff in person and/or virtually/remotely is highly preferred
- BA/BS degree in human services preferred
Benefits
Comp & perks- merit increases
- paid holidays
- Paid Time Off
- incentive bonus programs
- medical
- dental
- vision
- short and long term disability benefits
- 401(k) + match
- stock purchase plan
- life insurance
- wellness programs
- financial education resources
ATS Keywords
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Soft Skills
problem solvingcollaborationcoachingcounselingperformance evaluationleadershipstaff management