Director, Workforce Management

Elevance Health

Director overseeing workforce management and data analysis for Elevance Health. Leading strategic initiatives to improve claims operations and foster team development.

Posted 6/4/2026full-timeTampa • Illinois, Nevada • 🇺🇸 United StatesLead💰 $141,120 - $221,760 per yearWebsite

About the role

Key responsibilities & impact

Oversees Inventory Management, Demand Forecasting, and Data Analysis.
Leads a team of business analysts and managers accountable for supporting inventory management, claims forecasting, and staffing activities.
Develops long-range workforce planning models and forecasts accounting for.
Oversees project and process improvement work for claims operations.
Significantly impacts the company’s ability to maintain and improve claims inventory aging and processing timeliness goals while improving administrative cost structure.
Works closely with other claims operations directors to achieve shared goals.
Performs data analysis and develops new metrics and key performance indicators to improve performance.
Utilizes and advises on digital tools and technology to improve claims performance.
Demonstrates strong people-management skills with the ability to mentor, coach, and develop a team of associates.
Travels to worksite and other locations as necessary.

Requirements

What you’ll need

BA/BS with a minimum of 6 years’ experience in management, inventory management, data analysis and/or reporting or any combination of education and experience, which would provide an equivalent background.
Excellent analytical and problem-solving skills
Excellent PC skills, especially in EXCEL
Knowledge or experience with data tools like Alteryx or Databricks
Background in statistics including Six Sigma, Data Science, or a mathematics degree
Experience or knowledge of health care or property and casualty claims processes
Will consider experience with back-office workforce planning and forecasting in other industries, such as logistics.

Benefits

Comp & perks

comprehensive benefits package
incentive and recognition programs
equity stock purchase
401k contribution
paid holidays
Paid Time Off
medical benefits
dental benefits
vision benefits
short and long term disability benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

inventory managementdemand forecastingdata analysisworkforce planningclaims forecastingproject improvementkey performance indicatorsstatisticsdata scienceSix Sigma

Soft Skills

people managementmentoringcoachingteam developmentanalytical skillsproblem-solving