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Pharmacy Tech II – CarelonRx Call Center
Elevance HealthPharmacy Technician II interpreting prescriptions in a virtual call center for CarelonRx, improving member outcomes through education and support of medication adherence.
About the role
Key responsibilities & impact- Verifies member information and inputs data for the pharmacists
- Educates members about prescriptions and medication resources or assistance programs
- Educates members on medication adherence-related topics to align closely with STARs Ratings and HEDIS quality measures
- Assists members with scheduling their preventive tests/screenings and medication resources or assistance programs
- Makes outreach to members or providers to close care gaps and improve outcomes
Requirements
What you’ll need- Requires H.S. diploma or equivalent
- minimum of 2 years of pharmacy experience
- Requires an active, professional license, if required by state law
- State Pharmacy Technician Certification or National Certification based on applicable state(s) requirements
- Experience communicating with and supporting Medicare members preferred
- Call center experience with high call volumes preferred
- Experience in discussing medication adherence preferred
- Proficient in computer systems and multitasking preferred
- Patient care experience preferred
Benefits
Comp & perks- merit increases
- paid holidays
- Paid Time Off
- incentive bonus programs
- medical
- dental
- vision
- short and long term disability benefits
- 401(k) +match
- stock purchase plan
- life insurance
- wellness programs
- financial education resources
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
pharmacy experiencemedication adherencedata inputpreventive testscall center experiencemultitaskingpatient care
Soft Skills
communicationeducationoutreachsupport
Certifications
State Pharmacy Technician CertificationNational Certification